Description

　　Are a motivated individual who enjoys building relationships and providing outstanding service in a fast-paced environment? If so, then you need to apply for the Full Time Solutions Specialist opportunity at Altra’s Lindale, TX office today!

　　As a Solutions Specialist, you will greet members with a friendly smile, service their transactions from beginning to end, and assist them in determining their financial needs, and match those needs to Altra’s products and services. Solutions Specialist will also assist and show members how to use Altra’s self-service technology in the branch and perform Member Service and Consumer Lending functions, including, but not limited to:

　　Opening and closing of accounts

　　Processing account changes

　　Completing share certificates

　　Work with IRA and Trust accounts

　　Process loan applications via phone, fax, internet, and in-person

　　Present loan products to members and provide loan recommendations

　　Perform savings bond redemptions

　　Gift card sales

　　Notary services, cashier’s checks

　　Print debit cards and handle member transactions as needed

　　Refer members to Real Estate Lending, Altra Financial Advisors and Business Lending

　　Qualified candidates will be required to have a High School diploma, GED or HSED. A two-year degree in business or a related field would be preferred, but not required. One (1) to three (3) years of financial or retail experience is required. Lending and sales experience would be helpful, but not required. Candidates must have strong knowledge of e-service products and be able to sell, promote and educate members on those products’ functionality. Bilingual ability is a plus!

　　This position will be 40 hours a week, Monday through Friday from 8:30 a.m. to 5:30 p.m. and may require some flexibility within the posted office hours.

　　Pay and Benefits:

　　Competitive starting rate of $18.57+ per hour, plus participation in an incentive plan

　　Bilingual pay premium of $1.00/hour, after completing and passing the Spanish or Hmong speaking exam

　　Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options

　　Up to a 6% Employer-matched 401(k) + additional 3% employer contribution

　　Paid time off, volunteer time off, and your birthday off (paid)!

　　Employee-only perks and discounts

　　Why join the Altra team?

　　Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!

　　Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!

　　An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.

　　An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1!

　　Altra is proud to be a Great Place to Work® certified company five years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

　　We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!

　　Qualifications

　　Education

　　Required

　　High School or GED or betterPreferred

　　Associates or better in Business AdministrationExperience

　　Required

　　One (1) to three (3) years of financial or retail experience is required. Preferred

　　A two-year degree in business or a related field would be preferred, but not required.

　　Lending and sales experience would be helpful, but not required.

　　Candidates must have strong knowledge of e-service products and be able to sell, promote and educate members on those products’ functionality.

　　Bilingual ability is a plus!