It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

The Digital Customer Experience (dCX) team creates consumer-grade digital experiences and products that help our customers and partners be successful and realize the value of their ServiceNow investment. Leveraging the latest technologies, and built on ServiceNow’s intelligent platform, we deliver a seamless, personalized experience at every step of our customers’ journey. The products we build power digital business for ServiceNow and can even become commercially available.

As a Software Engineer within Digital Technology you will build high-quality, secure code that's scalable and reusable. Grow our business by bringing internal products to the world and find new ways to simplify how employees and customers work. Implement software that empowers internal customers to extend what it can do to meet their specific needs, as our own "customer zero."

*What you get to do in this role:  *

Code Excellence : Build high-quality, scalable, and reusable code while adhering to software engineering best practices (e.g., Code Reviews, Unit Testing, Continuous Integration).

Analyze Data by collecting, preprocessing, and preparing datasets to support robust model training and evaluation.

Own Development : Partner with product owners to understand requirements and own the end-to-end development process—from design and implementation to testing and delivering a high-quality product.

Innovate : Contribute to designing and launching new features and products while enhancing and refining the existing product suite.

To be successful in this role you have:

Experience : 2+ years of experience with technologies like Java, JavaScript, HTML, CSS and Angular JS, React, etc. .

Technical Skills : Strong front-end development capabilities and ability to collaborate with on-shore and off-shore engineers

Soft Skills : Strong written and verbal communication, exceptional documentation abilities, and an aptitude for learning and collaboration.

Problem-Solving : Ability to prioritize effectively and focus on high-impact activities while staying organized and proactive.

Passion for Innovation : Enthusiasm for research, technology, and driving forward AI/ML solutions in a dynamic environment.

#DTjobs

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.