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Shop Coordinator - SHOPC003760
Shop Coordinator - SHOPC003760-March 2024
Aurora
Mar 28, 2026
About Shop Coordinator - SHOPC003760

  Would you like to be part of a focused, dedicated team? Do you want towork and grow with other motivated, ambitious people?Wagner Equipment Co. offers challenging career opportunities, extensivetraining and employee development along with an opportunity to grow yourcareer and thrive under Wagners reputation for excellence. We offer excellentbenefits and supply you with the tools you need to maximize your potential andgrow within Wagner.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8company paid holidaysMedical, dental, and vision insuranceLife and AD&D InsuranceRetirement Plans - 401K and Roth 401K , eligible employees can receive acompany contribution up to 7%Tuition ReimbursementEmployee Assistance Program (EAP)CEFCU- Citizens Equity First Credit Union - Employees have access to servicesinclude payroll deductions savings, accounts, loans, VISA card, and more.Additional Benefits include: Unum Supplemental life Insurance, AflacCritical Illness + Accidental Insurance, ID WatchDog and discountedemployee phone plans.

  The Shop Coordinator is responsible for overseeing and organizing all aspectsof the branch maintenance operations, including supervising and trainingmechanics and yard personnel in a manner that reflects the companys vision ofworking as One Professional Team. This position is also responsible forensuring required paperwork is accurate and completed on a timely basis.Pay Rate: $23.10- $30.24 per hour

  Pay Rate dependent on education and experienceEssential Functions:Reasonable accommodations may be made to enable individuals with disabilitiesto perform these essential functions.Utilizes strong computer skills by assisting with the processing of workorders, purchase orders, and other relevant paperworkEnsures completion of all relevant paperwork in a timely manner. This includesbut is not limited to: Safety Damage Sheets, Purchase Orders, IncidentReports, warranty work orders, and customer invoicingCreates and closes in a timely manner, all POs, ensuring accuracy,correct pricing, and detailed comments for future referenceManages available reports to boost productivityReviews profit and loss statements to help manage repair expenses and maximizeprofitabilityEnsures a safe work environment by modeling and requiring that safety policesare always followedPrioritizes maintenance productivity by internal/external customer promise(reservation) date, mechanics skill level, and profitability to the companyEfficiently coordinates urgent rental equipment requestsCoordinates the availability of rental equipment with counter representativesas neededCoordinates the availability of sales equipment with the sales coordinatorthrough established proceduresSeeks 6 Sigma efficiency improvementsEnsures compliance with the various regulatory agencies, such as ANSI,OSHA, and DOTCommunicates the status of customer repairs in professional and courteousmannerNegotiates invoicing disputes with customers being mindful of theirsatisfaction while maximizing profitabilityCommunicates as needed with rental and equipment sales representatives toensure customer satisfaction is achieved.Trains assigned personnel according to the mechanics skill level and the needsof the companyEnsures company standards of quality are achievedCoordinates the timely preparation of all new equipment deliveries from themanufacturerSeeks assistance as needed from the Branch ManagerOther duties as assigned by managerSupervisory Responsibilities:Indirect supervision of Level 1, 2, 3, and Field Service MechanicsProvides positive leadership, a professional image, and solid work ethicsand values at all times to establish a behavior model for subordinatesCultivates a 5S culture and inspire 1% positive changeDevelops an effective work schedule that meets the daily and after-hourproductivity challen es of the branchDiscusses objectives for strategic goals and develops an achievable actionplan for successMonitors and documents the performance of direct reports and conductsmeaningful, honest performance reviewsRequired Education and Experience:High School Diploma or GED5 years in the mechanical repair field with lead person or shop foremanexperience3-5 years customer service experience3-5 years supervisory/management experiencePhysical Demands & Competencies:Standing, walking, talking, sitting, use of hands & hearingAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 70 pounds or moreData Entry, telephone, reading/writing, reasoning, organizational,communication & math skillsSafety & Product KnowledgeIntermediate leadership skillsBasic knowledge of Microsoft Word and ExcelBasic knowledge of DBSIntermediate knowledge of Microsoft OutlookIntermediate knowledge of WynneWork Environment:Noise: ModerateIndoors and Outdoors

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