Home
/
Comprehensive
/
Shift Leader
Shift Leader-March 2024
Hadley
Mar 28, 2026
ABOUT TACO BELL
Offering customizable tacos, burritos, and other craveable choices, Taco Bell is the nation’s leading Mexican-inspired quick service restaurant brand. From breakfast to late night, Taco Bell’s tasty a
10,000+ employees
Food & Beverage
VIEW COMPANY PROFILE >>
About Shift Leader

  You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

  Role:

  Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

  Responsibilities and Accountabilities:

  Ensuring Consistent Customer Satisfaction

  Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

  Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

  Ensure that all employees present a neat clean appearance and wear company uniform.

  Personally demonstrate the Customer needs are the highest priority.

  Ensure food safety, quality and accuracy of orders.

  Resolve customer complaints quickly while maintaining positive customer relations.

  Greets customers with a smile, is polite and pleasant when speaking with customers.

  Works with urgency.

  Works with management and fellow employees.

  Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.

  Demonstrates a positive and enthusiastic attitude with co-workers.

  Attendance

  Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

  Understands and uses approved time keeping system, including accurately recording all hours worked.

  Initiative and Energy

  Takes action without being told, goes beyond what is simply required and maintains a high activity level.Developing People

  Provide regular feedback to the RGM on the performance of Team Members.

  Provide ongoing constructive and complimentary feedback to Team Members.

  Actively participates in the training of Team Members.

  Handle conflicts constructively and works with RGM to achieve resolution.

  Act Like an Owner

  Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

  Oversee proper product preparation, rotation, portioning, cooking and holding times.

  Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

  Perform other duties as required by manager.

  Job Requirements and Essential Functions:

  Strong preference for internal promote form Hourly Champion position.

  Must be at least 18 years old.

  Must pass background check criteria and drug test.

  Must have reliable transportation.

  Able to do basic business math.

  Able to stock shelves and coolers.

  Able to oversee and manage subordinate employees and provide direction.

  Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.

  Able to clean the parking lot and grounds surrounding the restaurant.

  Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

  This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Biomedical Technician I
PURPOSE AND SCOPE: Entry level position focuses on the development of Knowledge, Skills, and Abilities (KSA) in a supervised environment with the intent of developing performance and effective, effic
Software Developer 3
Job Description We seek candidates to help us design, develop, troubleshoot, and debug a set of core OCI storage infrastructure services. Our group works on one of the world’s largest distributed sto
Recruiter II
Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future
Cardiology Tech I - Per Diem - Varied - 8hr QVH
Current Emanate Health Employees - Please log into your Workday account to apply Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the wor
Senior Accountant
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfor
Field Technician
Company Summary DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for
Director, Field Marketing
Intro: Customer-centric isn’t just a slogan on the wall for us – it's a central driver of everything we do. As a key member of the North American demand generation team, this role will be instrumenta
Retail Cashier Part Time
Req ID: 430967 Address: 13886 FM 1945 Sinton, TX, 78387 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pa
Sales Manager
Dealership:L0406 Suburban Honda Suburban Honda of Farmington Hills- Sales Manager We are committed to growing our company and Growing our People! Lithia is about…. Earning customers for life – Taking
Principal Software Engineer
The Windows and Web Experiences Team (WWE) builds comprehensive and engaging content, services, and platforms for consumers to access the information they need anywhere on any device and for enterpri
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved