Shift Lead

　　Job ID

　　150920

　　Posted

　　15-Jan-2024

　　Role type

　　Full-time

　　Areas of Interest

　　Engineering/Maintenance

　　Location(s)

　　London - England - United Kingdom of Great Britain and Northern Ireland

　　Company Profile

　　CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

　　Job Title: Shift Leader

　　CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in London.

　　Role Summary & Responsibilities:

　　Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff

　　Work with management to ensure training plans are in place and implemented

　　Maintain the image, appearance and professional standing of CBRE GWS technical team at all times

　　Supervision of technical M&E shift team and senior technical representative out of hours.

　　Act as point of contact for technical service delivery

　　Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM

　　Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board

　　Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card

　　Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.

　　Permit to Work System (all project work to be controlled via CBRE GWS)

　　Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes

　　Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised

　　Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors

　　Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required

　　Adherence to CBRE GWS business processes and procedures with correct financial approvals.

　　Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE)

　　Provide a weekly performance report on workload status using maintenance management system (Real Suite)

　　Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights

　　Experience & Skills Required:

　　City and Guilds or equivalent qualification in designated trade

　　Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience

　　Good knowledge of Health and Safety and Environmental processes

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)