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ServiceNow Developer
ServiceNow Developer-March 2024
Charlotte
Mar 28, 2026
ABOUT DELOITTE
With more than 100,000 Deloitte professionals across the United States, our range of services and depth of resources create the potential to make an impact through most any career. Right now, our prof
10,000+ employees
Consulting, Financial Services
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About ServiceNow Developer

  ServiceNow Developer

  Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

  Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

  Work you'll do/Responsibilities

  You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.

  General support, administration, and maintenance of ServiceNow platform and associated applications

  Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.

  Develop scoped applications that will utilize all the ServiceNow's platform functionality.

  Create and maintain API and data integrations between ServiceNow and other services

  Monitor health, usage, and overall compliance of ServiceNow and its applications

  Develop systems integrations and process automation

  Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.

  Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow

  Configuring and managing Discovery and Orchestration

  Load, manipulate and maintain data between Service-now and other systems

  Create ServiceNow reports and dashboards

  The Team

  The HR Transformation team is a core component of our Human Capital practice - the work we do supports the five major issues our clients are facing. We collaborate with our clients to develop leading global HR strategies and support organizations in achieving excellence through implementing solutions that transform how they organize, develop capabilities, deploy leading technology, and deliver a leading employee experience.

  Keeping the employee in mind, all our services cater to improving an organization's productivity through their human capital asset. The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.

  Qualifications Required

  Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  2+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment

  Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.

  Experience in Custom Application Development using ServiceNow

  Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub

  Experience configuring ServiceNow Discovery a plus

  Must be technically savvy and able to design and build applications that meet business goals and objectives

  Proven experience implementing and customizing a web architected, n-tiered enterprise application

  Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

  Experience with JavaScript, XML, HTML

  Familiar with LDAP, MS Active Directory, ADFS

  Integration (interfacing) of enterprise software systems

  Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production

  Must be able to be in your designated office location or at a project location 10%-30% of your time over the course of the year

  Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve

  Active Secret Clearance or the ability to hold a clearance is required

  Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.

  Preferred

  ServiceNow System Administrator / Developer Certification preferred

  ITIL V3 Foundation Certification preferred

  #LI-NK1

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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