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Service Technician (Res/Light Comm) - 32406-6131
Service Technician (Res/Light Comm) - 32406-6131-March 2024
Waukegan
Mar 30, 2026
About Service Technician (Res/Light Comm) - 32406-6131

  This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11610730 Overview

  Why You Should Join the Service Experts Team?

  Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERT!

  Service Experts Company Perks and Benefits for YOU

  Top Pay for Top Performers, including incentive and bonusopportunities, depending on the position

  Up to \$130,000 on average First Year Total Compensation\" TotalCompensation is Hourly plus Spiffs/Commissions***Depending onCenter this could be moreGenerous PTO provided

  19 paid days off within your first year of employment (vacation,personal holidays, & national holidays)24 paid days off after your 2nd year of employment{=html}<>- No layoffs during \"Slow Season\" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round

  Ready to get out of your work truck? We have ample advancementand career-growth opportunities available across the U.S.

  Hold on to your more of your paycheck with Company-sponsoredMedical, Dental, and Vision Insurance programs

  We provided wellness program options for free employeemedical

  Company-provided smart phone, tablet, uniform plan, andtool replacement program

  We\'ll make you better at what you do with our internal TrainingAcademy

  Best-in-class 401(k) Retirement Savings Plan with attractivecompany matching contributions

  Company-paid employee Life Insurance with options for YOU andyour Family!

  Short-term and Long-term disability insurance options thatwill protect you and your family if you are unable to work

  Supplemental benefit programs such as: Legal advice, petinsurance, and health advocacy programs

  Come join the BEST and the BIGGEST team in HVAC: Service ExpertsHeating, Air Conditioning, & Plumbing!

  Responsibilities

  Works under minimal supervision to perform residential and/or lightcommercial service and maintenance callsAnalyzes, diagnoses, and resolves customer problems in a courteous,professional, timely, and accurate mannerDiagnoses and performs services on heating, air conditioning,ventilation, and refrigeration equipment as well as accessories inan accurate and timely mannerInspects equipment and performs diagnostics on equipment to identifypotential problems to prevent premature and unexpected breakdowns orcallbacksCompletes routine maintenance and equipment cleaning as needed orrequiredResponsible for delivery and removal of parts and equipment neededto complete service workUsing hand-held device records all required information on customercall. Completes all forms and paperwork in a neat, timely, complete,and accurate manner. Collects payment from customer.Communicates with dispatch, while on duty, to ensure dispatcher hasan accurate status report of activities and availabilityResponsible for delivery of excellent customer service andsustaining high levels of customer satisfactionPromotes products and services to the customer. Calls Sales andService Coordinator with specifics on replacement product salesleads generated from customer service visit.{=html}<>- Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for- Represents the company professionally, honestly, and ethically in all business matters and ctivities- Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed- Performs similar/other duties as needed or assigned- Regular, reliable attendance

  Qualifications

  High school diploma or GED with additional training and 2 to 5 years\'experience in HVAC with technical training certification required

  Must possess all valid licensing or certification as required byfederal, state, provincial, or local governmental laws or regulationsfor the geographical work area

  EPA and safety certifications required

  Skilled at servicing heating, air conditioning, and ventilationequipment as well as related accessories

  Proficient mechanical aptitude and the ability to operate all necessarytools and equipment

  Proficient and able to operate all necessary tools and equipment to per

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