Objectives:

　　The people at Industrial Scientific are committed to ending death on the job by the year 2050, and we need more help. We hire smart, motivated people, give them world-class tools in a supportive environment, and we let them do their job. Our team is highly engaged, creates quality solutions and delivers outstanding customer service. Our leaders understand the critical elements of breakthrough performance: bringing out the best in people; creating a climate of trust, openness, and high performance ; fostering candor ; and treating people fairly and with dignity.

　　The Service Technician will be responsible for accurately diagnosing, repairing, and testing all internal and customer-owned gas detection equipment in a timely manner, with the highest quality, and in accordance with ISC policies and procedures.

　　Essential duties and responsibilities :

　　Meticulous attention to detail, capable of diagnosing, repairing gas detection equipment, fulfilling all customer orders at the highest level of quality

　　Meeting on-time delivery and productivity goals while maintaining best-in-class safety standards

　　Proficient with Service Department Standard Operating Procedures (SOP); applies procedure to complete all service tasks within standards; identifies improvement opportunities and provides recommendations to local leadership

　　Actively engages with team during visual daily management to drive improvement on critical KPIs (key performance indicators)

　　Conducts quality and standardization (5S) audits; documents findings, ensuring a clean, safe, and functional work area

　　Drives continuous improvement through actively participating kaizen events, ensuring sustainment and actively using Fortive Business System (FBS) methodology

　　Dependable in attendance, honest in communications, clean in the workspace, courteous to others and appropriate in appearance

　　Provides problem resolution ; communicates through local leadership in a timely manner

　　Approaches every change with an excellent attitude, and fosters a continuous improvement culture

　　Performs lab gas management and total preventative maintenance (TPM)

　　§ Follows and communicates all product and service bulletins

　　§ Actively collaborates with the safety committee meetings and participates in team events

　　QUALIFICATIONS REQUIRED (Non-Negotiable):

　　Experience with MS Office Applications (Word, Excel, Outlook)

　　Demonstrated strong attention to detail, outstanding resourcefulness, flexibility, ability to work independently as well as within a team setting, and the ability to maintain high quality standards

　　Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems

　　Ability and willingness to learn, to troubleshoot, adjust, and replace defective or improperly functioning electronic components

　　Established commitment to providing the best customer service, every transaction, every time

　　Effective communication skills and the ability to provide feedback to team members with the goal of attaining common understanding, trust and co-operation

　　Proven ability to hit short notice deadlines

　　Highly organized and capable of performing multiple tasks simultaneously

　　Standing for extended periods of time

　　QUALIFICATIONS PREFERRED (Negotiable):

　　Two-year associate degree in electronics or equivalent experience

　　Ability to repair surface mount and through hole PCBs

　　Ability to setup and operate gas detection electronic diagnostic equipment and test fixtures

　　Ability to communicate with customers via telephone and email to provide technical expertise and in-depth troubleshooting of equipment to identify solutions and ensure customer issues are resolved

　　Physical demands:

　　Note: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee may be required to sit or stand for extended periods of time, reach with hands and arms, walk, talk, and actively listen. The employee may be required to regularly use hands and digits to handle or feel work material. The employee may be required to frequently lift or carry up to 20 lbs. and on occasion, be required to lift or carry up to 50 lbs. The employee may be required to frequently ascend/descend stairs/steps, especially at field locations. The employee must be able to use/wear applicable personal protective equipment which may include but is not limited to safety-toed footwear (with ankle height support), back support belt, hearing protection, and safety eye-wear with side shields.

　　Equal Opportunity Employer

　　Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, with or without notice.

　　We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Fortive Corporation Overview

　　Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

　　We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

　　We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

　　At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

　　At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

　　At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

　　Fortive: For you, for us, for growth.

　　Ready to move your career forward? Find out more at careers.fortive.com (https://stgfortive.taleo.net/enterprise/careers.fortive.com) .

　　The people at Industrial Scientific are committed to ending death on the job by the year 2050, and we need more help. We hire smart, motivated people, give them world-class tools in a supportive environment, and we let them do their job. Our team is highly engaged, creates quality solutions and delivers outstanding customer service. Our leaders understand the critical elements of breakthrough performance: bringing out the best in people; creating a climate of trust, openness and high performance; fostering candor; and treating people fairly and with dignity.