Job Description

　　Service Solution Specialist from CSS Learning Solutions Adoption & Renewals drive engagement with all of our digital learning customers across multiple Oracle cloud services. The goal of Service Solution Specialist is to match customer’s learning needs with our content and services and nurture the learner to be successful in their cloud learning journey. Our goal is to have very satisfied customers who are embracing the digital learning model and will be continuous learners on the cloud. In the process Learning Specialist becomes trusted advisor of customer and helps customer to successfully drive Cloud adoption during SaaS cloud project lifecycle and beyond.

　　Responsibilities

　　RESPONSIBILITIES:

　　Engage with cloud customers and help them identify and create a Personalized Training Plan based on the content assets and services already available. This requires good knowledge on one or more SaaS pillars i.e. ERP/SCM/HCM/CX cloud and the ability to speak the language while connecting customer needs with our content.

　　Work with customers to identify any unique learning goals they might have (example, getting certified, meeting an implementation deadline, training specific users etc).

　　Work with learning administrators to identify team learning goals and map learning plans to help them be successful.

　　Identify any special needs that customers have and leverage existing resources to accelerate the learning adoption.

　　Identify learning trends and new content needed to keep learning subscriptions current and modern

　　Speak to our learning offerings with passion to drive learning adoption

　　Skill- set required . :

　　Good understanding Oracle ERP/SCM/HCM Cloud offerings

　　Strong knowledge and cloud experience on any one of SaaS pillars is necessary

　　Understanding of Oracle cloud technologies to help customers leverage other technologies as needed.

　　Understand the migration and coexistence to cloud technologies

　　Life at Oracle and Equal Opportunity

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　Which includes being a United States Affirmative Action Employer

　　https://www.oracle.com/corporate/careers/diversity-inclusion/

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer