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Service Manager
Service Manager-March 2024
Albany
Mar 7, 2026
About Service Manager

  Service Manager

  Arrow Exterminatorsis looking to hire afull-time Service Managerto oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values

  Our Service Managers enjoy acompany vehicleand other benefits including:

  generous time off,11 paid holidays,401(k) with company match, Roth IRA,medical, dental and vision insurance,high deductible HSA,telemedicine,disability, cancer, and accident insurance.health and wellness suitecompany-paid + additional, optional, life insurance.ABOUT OUR FAMILY OF BRANDS

  We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is thesixth largest pest and termite control companyin the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success topassionate, highly trained team memberswho are committed to protecting everyone's quality of life.

  As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offercompetitive compensation, a robust benefits package, and a family-oriented company culture.

  A DAY IN THE LIFE AS A SERVICE MANAGER

  As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.

  Minimum Qualifications:

  Industry experience (preferred)Demonstrated leadership abilitiesEffective verbal and written communicationConflict resolutionEffectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)Proven track record in achieving sales resultsProven ability to multitaskStrong organizational skillsBasic math skillsAbility to pass any state regulatory agency required licensing/certification examsAble to work a 40-hour (minimum) work week,Accessible after hours (including weekends/holidays)Possess current Driver's LicenseMeets company driving standardsHigh school degree or equivalency, college preferredARE YOU READY TO JOIN OUR TEAM?

  If you feel that you would be right for this position, please fill out our initial3-minute, mobile-friendly applicationso that we can review your information. We look forward to meeting you!

  We are an Equal Opportunity Employer

  (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the ob, nor is it intended to limit opportunities for necessary modifications).

  Arrow Exterminators as aPestVets Companyis committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

  Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

  For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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