Location: Longmeadow, Johannesburg

　　Company: Nestle

　　Qualification: Degree in Transport, Logistics or Supply Chain Management.

　　Experience: 2-5 years’ experience in at least Customer Service, Transport, Distribution, Demand and Supply Chain within FMCG or Manufacturing

　　Position Summary

　　With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do, and our people are always looking for the next big idea to cement our status. We are now looking for a Service and Scheduling Specialist to be based in Longmeadow.

　　The service specialist is a senior-level associate forming part of the team responsible for transportation operations. The objective of the service specialist is to identify, mitigate, and record actions as they relate to risks associated with on-time pickup and on-time delivery. Within the team, the specialist will perform a variety of roles including tasks like shipping facility tracking, provider tracking, in-transit tracking, load recovery initiation, unload resolution, determining reassignment versus rescheduling, and providing value-stream level visibility to load status, among other transportation cost-and-service-based optimization activities for Nestle.

　　A day in the life of a Service and Scheduling Specialist:

　　Provide oversight to all physical movements within a transportation plan to ensure on-time delivery.

　　Execute Supply and Delivery strategies based on cost and service while ensuring carriers are assigned to move all planned loads on time.

　　Execute real-time analysis and decision making given exceptional situations associated with movement issues.

　　Facilitate visibility to stakeholders external to transportation group on load status and resolution action plans.

　　Implement market-based service strategies with respect to customer segmentation into daily problem-solving schemas.

　　Any other support roles determined by Line Manager

　　What will make you successful?

　　Degree in Transport, Logistics or Supply Chain Management.

　　2-5 years’ experience in at least Customer Service, Transport, Distribution, Demand and Supply Chain within FMCG or Manufacturing

　　SAP knowledge will be an advantage.

　　Microsoft Suite

　　Experience in Transportation Management, Distribution/ Materials Handling

　　Proactive Cooperation and Stakeholder Management

　　Understanding of the Business Environment (Internally and Externally)

　　Excellence communication and Team playing skills essential as well as Results Focus and Compliance mindset.

　　Demonstrated resilience to change.