CANS Trainer

　　This position is responsible for assisting with the planning and implementation of Magellan learning projects, programs and performance initiatives for all levels. This position will increase consistency in and effectiveness of training practices and operational processes to meet learning needs and outcomes across Magellan. Manages resources and creatively plans and executes learning interventions and performance initiatives across Care Management Centers (CMCs) and the rest of Magellan.

　　Participates as a contributing member to identify opportunities and design solutions for the Learning function that supports business objectives and performance goals.

　　Manages the effectiveness and efficiency of overall CMC and other training initiatives.

　　Challenges paradigms and look for innovative alternatives.

　　Works with Leadership to apply systematic process of discovering and analyzing CMC/Magellan needs, design and develop training content, deliver training programs, and evaluate effectiveness of training events and initiatives.

　　Delivers classroom and workplace learning solutions that engage the learner and produce measurable performance improvement.

　　Identifies performance gaps and performance improvement opportunities. Incorporate knowledge of CMC environment to design the optimum training plan when implementing changes to procedures, processes or systems.

　　Manages and directly contributes to creation and/or customization and delivery of policy, procedure, and system training program design and materials for new employees and existing staff to support implementation of process/system changes, correction of performance deficiencies or employee development.

　　Partners with business leaders and HR Generalists to identify systemic issues and provide concrete, short term and longer term solutions.

　　Deploys varied approaches and tools for diagnostics, assessments, and systemic needs analysis.

　　Tests and evaluates new and existing curricula.

　　Designs and delivers interventions to address outcomes defined with customers and partners.

　　Partners with HR Generalists to support seamless service delivery and integrate Learning as much as possible with other HR solutions.

　　Partners with other Learning teams to achieve alignment and consistency across Magellan to implement Corporate project rollouts, ensure Best Practice sharing and facilitate knowledge management across sites.

　　Concisely and regularly communicates learning and performance opportunities, strategies, initiatives and objectives to CMC stakeholders (e.g., supervisors, directors, GMs, employees); solicit and act on feedback from CMC stakeholders.

　　Educates CMC stakeholders on relevant learning and performance topics, such as adult learning theory (i.e., how adults learn) and performance management.

　　Identifies and recommends best practices to Leadership teams. Serves as catalyst for knowledge sharing within the CMC.

　　Leads team members including directing daily work activities and priorities, coaching and mentoring, identifying and offering professional development/educational opportunities, facilitating performance improvement as required.

　　Sets clear performance expectations for team members and communicate how performance goals are linked to organizational goals and values; create annual team scorecard in alignment with scorecard.

　　Creates a healthy work environment that promotes teamwork, employee satisfaction, open communication, cooperation, personal development, high standards of performance and a sense of urgency.

　　Other Job Requirements

　　Responsibilities

　　5-8 years of training experience in healthcare or insurance industry.

　　2+ years of experience leading and managing projects.

　　1+ year of formal training (classroom delivery, content design and development) experience.

　　Demonstrated understanding of instructional design, adult learning concepts, performance improvement, change management, and learning best practices.

　　Ability to convert abstract ideas into concrete learning solutions and proven ability to communicate technical information to non-technical customers.

　　Familiarity with behavioral health and managed care business, operations, and systems migrations.

　　Strong interpersonal skills.

　　Ability to function independently and as a team member.

　　Strong project management skills.

　　Effective organizational, time management and communication skills, combined with attention to detail.

　　Experience with a Learning Management System is required.

　　Strong working knowledge of MS Office suite of products.

　　General Job Information

　　Title

　　Senior Trainer

　　Grade

　　24

　　Work Experience - Required

　　Training

　　Work Experience - Preferred

　　Education - Required

　　A Combination of Education and Work Experience May Be Considered., Bachelor's

　　Education - Preferred

　　Master's

　　License and Certifications - Required

　　License and Certifications - Preferred

　　Salary Range

　　Salary Minimum:

　　$58,440

　　Salary Maximum:

　　$93,500

　　This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

　　This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

　　Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

　　Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive.

　　Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law.

　　Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here (https://www.magellanhealth.com/media/760295/mg-federal-contractors-applicant-english.pdf) .

　　Warning: Employment Scam

　　It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office.

　　Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit.

　　If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911