About the Role

　　The Senior Territory Account Manager drives business growth and innovation by handling a high-value and selection-critical portfolio of restaurant partners. As TAM, you will be able to scale efforts that achieve an expansion of both our business and theirs in mutually beneficial ways. A successful Senior Territory Account Manager deeply understands our restaurant partners; builds positive relationships with decision-makers and influencers throughout the organization and successfully identifies and exploits opportunities to improve core business metrics for our restaurants and for Uber Eats.

　　What You'll Do

　　As a Senior Territory Account Manager, you will be responsible for developing Uber Eats in specific areas and/or cities, both in topline and bottom line, with a strong focus on the restaurant dimension driving business performance in your Area.You will be responsible for the strategic top accounts driving the most growth for the Madrid territory, meaning you will be their eyes and ears within Uber to i) grow their business ii) improve their operations iii) advise and implement their marketing plans iv) liaise internally to help them reach their delivery ambitions while defending Uber interests.You will build long-term relationships with them, ultimately improving their financials, marketing efforts, engagement, and satisfaction. You'll be a key influence in their delivery businessFinally, you will acquire extensive knowledge of Madrid Center to identify further options to keep developing Uber EatsAct as an ambassador for Uber Eats mission, brand, and product

　　What You'll Need

　　4-5 years (s) experience in an account management roleEnglish working proficiencySpanish native proficiencyDrive & working with ambiguity: ability to take initiatives and easily adapt to constantly-changing work environmentsCustomer focus: the desire to partner with top restaurants and building a business togetherGood communication and interpersonal skills, with the ability to persuasively communicate recommendations and optimally foster customer needsAttention to detail: ability to accomplish/complete a task while demonstrating a detailed concern for all the areas involved, no matter how smallHighly autonomous & fast learner - able to work with minimal oversightWillingness to be proactive and build positive and lasting relationships with our partners, bringing them added customer value and helping them to reach their potential on Uber EatsA Meticulous attitude that allows becoming a trusted business partner for the restaurants using the Uber Eats appAnalytical skills: the ability to compute numbers and land on a data-based strategy. Proven excel & SQL skills preferredRelationship management experience is strongly preferred

　　We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

　　Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

　　*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].