Senior Technical Services Specialist will support the technical services department within the GMP certification audit space, and promote continual improvement and operational excellence.

　　• Provides technical services to clients directly and/or through coordination with internal teams and ensures Technical Program/Project Requirements are clearly scoped, documented, communicated, and updated throughout the organization.

　　• Collaborates with Commercial and Operations teams to support the technical needs of specific clients or product categories.

　　• Prepares SOPs, work instructions for the technical services department

　　• Leads the development and continuous improvement of departmental processes, procedures and Key Performance Indicators (KPIs) and coaches and/or trains others to improve general team performance.

　　• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.

　　• Performs one audit a month to test new tools or programs, train auditors or evaluate audit tools

　　• Perform technical reviews and certification decisions to support the technical services department.

　　• Performs other duties as directed.

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　　University Degree (equivalent to a Bachelors degree) from an accredited program in related field, generally plus six years related work experience.

　　Strong technical understanding of the applicable industry codes (CFR 210 & 211, CFR 111, etc.) regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.

　　Strong written and verbal communication skills in English required, proficiency in a secondary/multiple language(s) a plus.

　　Demonstrated ability to support customer meetings, negotiate and influence outcomes.

　　Ability to collaborate with team members and stake holders and manage complex projects.

　　Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.

　　Ability to work virtually, in a multicultural, global environment.

　　Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.

　　People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.

　　Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

　　Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

　　Total Rewards: The salary range for this position is $79,000 minimum budgeted by team - $100,000 midpoint of the salary range and is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 20% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level. We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights

　　UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

　　Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.