Senior Support Engineer

　　New

　　Americas Region

　　

　　SAN0000VTRequisition #

　　Dedicated to sustainable development, Arup is a collective of designers, advisors and experts working globally. Founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigor to shape a better world.

　　Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

　　We are looking for a Senior Support Engineer in our San Francisco office to bolster our growing Oasys/LS-DYNA sales and distribution business in the Americas. Oasys is the software house of Arup. Under the Oasys brand, we develop the Oasys LS-DYNA Environment and, as an Ansys Channel Partner, we distribute the LST/LS-DYNA software in the US. LST/LS-DYNA is a complex engineering software used for simulation in automotive, nuclear and civil engineering industries.

　　Responsibilities

　　Develop new software accounts in the Region that align with our goals for growth. Work closely with our US Regional Manager and our Product and Technical Support Teams across the globe (UK, India, China) to identify new customers and convert a pipeline of Oasys and LST/LS-DYNA software sales opportunities

　　Support licensing and installation for new customers

　　Engage with existing Customers, take ownership of outstanding CAE issues and provide the highest level of technical expertise

　　Deliver technical training courses

　　Ability to manage strategic accounts and Understand Users’ needs and articulate our products’ value proposition to their engineering teams.

　　Contribute to global Oasys/LS-DYNA research initiatives

　　Lead by example and mentor/supervise junior application engineers

　　Qualifications

　　Master’s degree in Mechanical/Aerospace/Civil/Computer Science or related field

　　Minimum of 5 years of experience working in a software environment as a Support Engineer

　　Advanced knowledge of Oasys LS-DYNA software and its crash safety applications

　　Knowledge of automotive industry, EV companies and their processes.

　　Result driven with strong communication and client-facing skills

　　Hiring Range - The good faith base salary hiring range for this job if performed in San Francisco is $98,400 to $131,000 per year. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of San Francisco will differ.

　　Benefits that Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future.

　　Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available.

　　Arup is an equal opportunityemployerand all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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