Working Title: Senior Researcher

　　Job Class: Office and Administrative Specialist, Senior

　　Agency: Labor & Industry Dept

　　Who May Apply : Open to all qualified job seekers

　　Date Posted : 01/23/2024

　　Closing Date : 01/29/2024

　　Hiring Agency/Seniority Unit : Labor & Industry Dept / Labor and Industry-AFSCME

　　Division/Unit : Dept of Labor & Industry / Data Processing

　　Work Shift/Work Hours : 7:00 am - 3:30 pm

　　Days of Work : Monday - Friday

　　Travel Required : No

　　Salary Range: $20.96 - $28.37 / hourly; $43,764 - $59,236 / annually

　　Classified Status : Classified

　　Bargaining Unit/Union : 206 - Clerical/AFSCME

　　Work Area : CRT

　　FLSA Status : Nonexempt

　　Telework Eligible : Yes

　　Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

　　Make a difference in the lives of Minnesotans.

　　The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

　　This position offers a hybrid work schedule which includes telework days and in office days at a DLI office building.

　　This Senior Research position is responsible:

　　To identify data inconsistencies of claim shell, associated transaction and claim; and address any inconsistencies with internal/external parties to resolve issues.

　　To manage the claim shell queue to ensure the integrity of reported data.

　　To request First Reports of Injury (FROI) as required by Statute.

　　To review documents in task queue to verify documents are uploaded to correct claim.

　　To email CRT Director, Supervisors and MNIT of a possible unauthorized release of data when documents have been uploaded to an incorrect file.

　　Assist in developing a comprehensive procedure and workflow regarding claim shells

　　Help develop and coordinate long-range planning, processes and strategies, to provide CRT present and future success in Campus regarding claim shell queue.

　　Provide training and respond to question from internal staff on claim shell queue.

　　Minimum Qualifications

　　Customer service skills to answer questions, advise customers and explain rules, regulations, policies and procedures in a clear, concise, and professional manner to both internal and external customers.

　　Skill in using spreadsheet applications, such as Microsoft Excel or Google Sheets to enter, compile, store, and retrieve data.

　　Ability to receive and review source documents, compare documents to database information, and edit documents.

　　Database management sufficient to set up and run basic queries, review, and analyze data, and identify problem areas.

　　Analyze and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operation.

　　Provide training to others within the work unit on the program policies, procedures, and standards of administrative materials.

　　Word processing sufficient to use software to create, format, edit, print, and save a variety of documents such as emails, and First Report of Injury forms.

　　Preferred Qualifications

　　Experience with CAMPUS.

　　Ability to recognize, research and resolve problems.

　　Experience researching and working with Claim shells.

　　Detail oriented sufficient to identify inconsistencies or errors in data.

　　Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

　　Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL).

　　Additional Requirements

　　It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Driver’s License Check, Education/License Verification.

　　AN EQUAL OPPORTUNITY EMPLOYER

　　Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

　　Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.