ABOUT THE ORGANIZATION

　　SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

　　The anticipated salary range for this role is between $126,000.00 and $155,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

　　Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.

　　To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

　　Specialties:

　　Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

　　General Summary:

　　The Senior Relationship Manager (RM) position is an integral component of the South Bay Office’s sales strategy targeting existing clients and lower middle market prospects for deposit generation, business and consumer loans, cash management and international bank services. The RM works in concert with the Area Manager to achieve the unit’s Deposit and Loan production goals and profitability as set forth by the Bank. Industry experience in the area of Fiduciary and Trust & Estate Banking is a requirement to be considered for the position.

　　Principal Duties and Responsibilities:

　　Assists the Area Manager in implementing the sales culture and functions as account manager for selected deposit relationships to ensure relationship profitability and customer service levels are maintained.

　　Strives to achieve targeted goals for the retention of existing accounts and growth of deposit balances as established.

　　Ensures resolution of customer inquiries, complaints and issues.

　　Assists Area Manager in providing proper training to non-officer staff so that a high level or morale is maintained and a proactive sales process is implemented.

　　Responsible for partial Area goals with respect to all facets of operation including deposits, fee income and loan goals.

　　Performs other related duties/projects as assigned.

　　Bachelor’s degree in business related field or equivalent related banking experience.

　　5 to 7 years’ in the sales capacity is strongly preferred.

　　A record of success in sales generation (deposits, loans fee income) is required.

　　Knowledge of credit underwriting in the lower middle market is preferred, though not necessarily acquired through direct lending experience.

　　Strong verbal and written communication.

　　Excellent interpersonal skills and ability to interface in an effective and professional manner with customers and all levels of Bank personnel.

　　Must be high energy, self-motivated and have a desire to succeed based on own efforts.

　　Basic knowledge of Bank systems.

　　PC skills such as Word and Excel.

　　Position Specifications:

　　Education: College degree or equivalent experience.

　　Experience: 15 years of banking/lending experience.

　　Skills/ Qualifications: Ability to effectively interface with all levels of bank staff as well as a diverse base of customers. Ability to handle multi-tasks, plan and coordinate sales strategies towards accomplishment of bank goals. Must be able to review court order and legal documents, work with legal, compliance and operations in executing the new accounts process and meet with professionals and their clients to sign new account documents. Requires experience in the planning and attendance of conference events and managing conference vendor relationships. Strong sales presentation and networking skills required and must be available for overnight travel, early morning and late evening networking events.

　　EOE STATEMENT

　　We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

　　CCPA DISCLOSURE

　　Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.