Who We Are:In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.Our Culture - Everywhere Work Centered Around YouAt Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?Why We Need you!We are currently seeking a Professional Services Consultant for our North America professional services team delivering value to our customers on our Security products and solutions. Professional Services Consultant will provide technical expertise to our customers, partners and internal staff and provide a consistently excellent standard of customer service experience.Through strong technical skills and product knowledge the Professional Services Consultant works to deliver high-quality consulting, implementation and configuration based upon effective customer's needs analysis, for more complex demands, works directly with our Professional Services project team.This position provides many opportunities for skills development and career growth, which Ivanti is committed to nurturing. It is a fantastic role to develop expertise in the range of Ivanti solutions, services, and the multiple technologies we interact with. Ivanti recognizes our valuable employees through career growth and progression.What You Will Be Doing:To deliver of consulting services to configure and guide Ivanti products to customers, partners, and internal staffLead delivery, detailed requirements analysis, information gathering on client expectations and technical baselines for writing or technical review of Statements of Work and production of detailed requirements definitionsDevelop custom software solutions as required through scripting and configurationSupport the development and growth of the services delivered by the North America professional services teamPerform consultation, implementation, testing, documentation, and knowledge transfer for billable engagementsMaintain team goals and objectivesStrong in infrastructure architecture and design of complex security solutionsDetermine the best technical approach for clients, using sound, design based, security-minded implementation principlesDocument best practices in developing and deploying solutions, and feed them into our knowledge base for reuse by customers and partnersEnsure that delivery of services and communication to customers, partners and internal staff remains at an exceptional and consistent levelDevelop working relationships with oth