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Senior Manager, Field Supply Chain
Senior Manager, Field Supply Chain-March 2024
Bloomfield
Mar 29, 2026
About Senior Manager, Field Supply Chain

  Date Posted:

  2024-01-12

  Country:

  United States of America

  Location:

  OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA

  Role Overview :

  We are seeking highly energized, fast-learning, team-contributing candidate, who wants to make a significant impact on transforming the U.S. & Canada Field purchasing function. As a Sr Manager, Field Supply Chain, you will be responsible for leading and executing supply management strategies around our service parts business.

  The role will require a blend of strategic and tactical efforts. Day-to-day duties include supplier management and negotiations, developing and executing supply chain strategies, and facilitating external vendor purchases on field service materials. The successful candidate will have a contributing role in developing and growing processes to support centralized purchasing. This role will report to the Director, Global Supply Chain, NA Field Supply Chain.

  Essential Responsibilities:

  Define and execute supply chain strategies to deliver productivity savings in the service business line as well as service material cost management for NA

  Lead FRS (field requisition system) deployments in NA, in collaboration with the global program office, and be responsible for defining and tracking value creation and KPIs

  Develop and lead the service parts catalog effort for NA, including analysis and conversion of local field purchasing spend to standard regional or supply chain centrally managed catalogs, as well as collaborating with mechanical and electrical category leads as necessary to ensure competitive bidding/sourcing of catalog parts and driving MP plan & execution

  Provide supply chain strategic sourcing leadership for field-only categories including competitor spare parts and 3rd party elevator/escalator distributors

  Develop and execute sourcing strategy for price & lead time desks and non-catalog FRS requests, collaborating with mechanical & electrical category leads as necessary

  Collaborate with Spare Parts Transformation team and Logistics team to define & implement stocking/drop ship/forward stocking strategy to ensure timely delivery of the right parts to the field

  Support regional/local field office procurement needs, facilitating key purchases and supplier escalations.

  Manage report-outs and data analytics to global/regional leadership.

  Requirements:

  BA/BS degree in supply chain, engineering, or business with 10+ years’ experience, field experience preferred, master’s degree in similar with 7+ years of experience

  Demonstrated experience in supply chain, including developing transformational strategies, managing suppliers, and driving compliance, savings, and process efficiency

  Proven ability to lead cross functionally, understanding cross functional business requirements as well as motivating in a matrixed global organization

  Proven ability to apply independent business judgment and demonstrate influence to drive strategy and achieve results

  Excellent analytical skills, ability to lead data analysis and resolution of complex problems where success requires the evaluation of both tangible and intangible variables

  Ability to communicate with multifunctional stakeholders at all levels of the organization including supply chain managers, leadership, field operations & branches, and suppliers, and excellent listening and influencing skills

  Experience with global quality systems like Six Sigma and Lean, certification a plus; Knowledge of, or experience with ERP/JDE.

  Experience with change management, such as ADKAR, certification a plus

  Strong project management experience, certification a plus

  High energy and dynamic, with strong interpersonal skills

  Experience with Otis global JDE and Otis purchasing policies/standard work is preferred.

  Experience in project management including identifying a plan, aligning resources, identifying and managing risks, and reporting to steering committees.

  Ability to adapt and excel in a dynamic global environment.

  Preferred Knowledge of elevator industry

  If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

  Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

  Become a part of the Otis team and help us #Buildwhatsnext!

  Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected] .

  Privacy Policy and Terms:

  Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

  We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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