Senior Manager, Command Center

In a Senior Manager, Command Center role at Capital One, you will work closely within our cyber security team, and with extended technical teams to manage and improve the Cyber Security Posture of our division, using our business management framework as part of the Financial Services Information Security Office (ISO) Command Center.

We are seeking a dedicated and disciplined cyber professional, who excels in a team environment, displays strong leadership skills, and motivates others. They must be proficient in managing and directing their own work independently, while influencing partners across the company and across multiple levels of the organization. This person will have excellent communication skills, attention to detail, strong analytical skills, the ability to quickly adapt to change, and be self motivated. As a part of the Financial Services Information Security Office Command Center, you will have the opportunity to work with cross functional teams. You will do this in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes strategic thinking, and supports continuous learning and growth.

Responsibilities include:

Act as a central Information Security point of contact for the Financial Services line of business

Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standards

Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes

Escalate and manage cyber security risk

Provide ad hoc support on special Information Security hot topics for the business

Be the cyber subject matter expert that will manage, coach, and guide our team to incorporate process engineering and improvement into our daily operations and in line with our strategic direction. Must be comfortable learning and working in supporting applications, such as JIRA, Confluence, and Tableau, and become the functional SME to teach the team how to use the applications effectively.

Lead and collaborate with various teams to drive the execution to improve, create, and validate requirements, processes, controls, and metrics to measure process efficiency and effectiveness. Will drive the projects end to end, which may include the creation and maintenance of formal process documents (e.g. procedures and diagrams), and supporting artifacts.

Proficiently tailor verbal and written communications to the audience’s needs and levels. Articulate our program’s strategy, processes and its intent, inputs and outputs, related failure modes, and measurements when representing the department in projects, meetings, reports, and communications.

Manage the issue resolution process by proactively identifying and mitigating risk related to the delivery of the projects and program. Resolve complex problems, where expertise is required to interpret against policies, guidelines, requirements or processes; escalate breakdowns in the process by asking probing questions and identify and involve the right stakeholders to correct breakdowns.

Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment

Work with line of business leadership to anticipate their objectives and needs to better serve the line of business

About You:

You have a desire to work in a very fast moving, forward leaning, and modern computing environment

You have a deep passion for Securing modern computing platforms

You have a strong desire to continually learn about new technologies

You possess strong conceptual thinking and communication skills

You are able to work well under minimal supervision

You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors

You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality

You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 6 years of experience working in cybersecurity or information technology

At least 4 years of experience providing guidance and oversight of cyber security concepts

At least 4 years of experience performing cyber security risk assessments or cyber security architecture reviews

At least 3 years of experience with cloud security

At least 4 years of people management experience

Preferred Qualifications:

Bachelor’s Degree

7+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure)

Professional certifications such as AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).