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Senior Manager, Business Support
Senior Manager, Business Support-February 2024
Rogers
Feb 11, 2026
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About Senior Manager, Business Support

  Position Summary...

  What you'll do...

  Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Drives quality and financial accuracy for business area by developing and implementing quality improvement processes and programs; evaluating operations; ensuring follow up audits and corrective action on quality issues are completed; establishing new or improved processes and procedures to increase operational performance and profitability and resolve work flow issues; developing approaches to minimize variances; ensuring systems are capable of producing accurate results; communicating best practices, current concerns, and corrective actions; and developing action plans for operational execution. Leads the execution and implementation of complex strategic initiatives by evaluating processes and procedures for potential improvement opportunities; collaborating with relevant teams to evaluate initiatives and determine plan capacity and capabilities needed for growth; providing feedback regarding plans; developing integration plans for strategic initiatives' support of operations; and identifying metrics to track accuracy and performance to ensure continuous improvement. Leads projects by guiding internal and external team members; maintaining and influencing project schedules, budgets, and risks; ensuring compliance with internal and external regulations; communicating project strategy as required; and driving milestone objectives. Leads research, analysis, and reporting activities of business area by reviewing, analyzing, and adjusting business processes and procedures to eliminate redundancies; establishing internal and external metrics and goals to support department objectives; creating and overseeing research guidelines; collecting, analyzing, and explaining variance reports and metric results; and communicating results and opportunities to cross-functional teams and vendors. Live our ValuesCulture Champion : Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Live our ValuesServant Leadership : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace ChangeCuriosity & Courage : Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Embrace ChangeDigital Transformation & Change : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the CustomerCustomer Focus : Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Deliver for the CustomerStrategic Thinking : Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Focus on our AssociatesDiversity, Equity & Inclusion : Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Focus on our AssociatesCollaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Focus on our AssociatesTalent Management : Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Bachelor's degree in Business, Logistics, Computer Science, or related field and 4 years' experience in operations, retail, project management, or related area OR 6 years' experience in operations, retail, project management, or related area.

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Managing budgets, Managing Vendor Contracts and Relationships, Master's degree in Business Administration, Project Management Certification, Walmart Home Office

   Primary Location...

  601 N WALTON BLVD, BENTONVILLE, AR 72716, United States of America

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