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Senior HR Product Analyst, HR Systems
Senior HR Product Analyst, HR Systems-November 2024
Charlotte
Nov 23, 2025
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Senior HR Product Analyst, HR Systems

  About this role:

  Wells Fargo is seeking a Senior HR Product Analyst, HR Systems, to join the HR Employee/Labor Relations Services Team within Traditional Product Management. This is an exciting opportunity to help lead Wells Fargo's Human Resources transformation to deliver a new experience to our team through process and technology. The Senior HR Product Analyst, HR Systems, will deliver compelling and integrated HR technology solutions and ensure alignment to HR Product and Portfolio Management standards and best practices. The ideal candidate is a hands-on, proven contributor with strong leadership, communication and problem-solving skills, knowledge of the project tasks required to deliver solutions leveraging both in-house and SAAS based applications (ServiceNow and Workday). Candidates must have a proven ability to work collaboratively with cross-functional teams (partners from COE business partners, HR, Legal, Technology, and Risk) and possess strong interpersonal skills.

  Learn more about the career areas and business divisions at wellsfargojobs.com .

  In this role, you will:Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, our HR business owners, and other stakeholders across the businessWork closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deploymentsFunction as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the businessLead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test casesProduce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flowsInfluence, guide and lead less experienced Strategy and Execution staff within the groupLead and facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomesDrive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the businessPartner with client area to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems (i.e., ServiceNow, Workday)Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacyOwn and execute on system administration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality managementDrive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testingAssist in decomposing epics into effective user storiesMaintain task status in JIRA or similar Agile management toolWork with user groups to resolve questions, assess user needs, and recommend changesEnsure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-timeContribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk managementRequired Qualifications:4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:3+ years of HR Systems experience (e.g., Workday, Peoplesoft, SAP, ServiceNow, Oracle, or similar) preferably in a global environment with multiple integrations3+ years of analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow, or similar human resource management software1+ years of experience with ServiceNow HR Service Delivery application (HRSD)1+ years of experience with Workday and ServiceNow integrationsExperience with ServiceNow reporting and dashboardsExperience operating in an Agile environment and/or strong knowledge and understanding of AgileExperience leading and facilitating workshops and discussions to meet client objectives and desired outcomesExperience driving the requirements process with both technical and business partnersExperience interpreting business and technical needs and translating them into user storiesExperience managing complex technology projects and presenting to multiple levels of managementAbility to operate as part of cross functional work streams to execute projects with quality and on-timeKnowledge of HR business processesExcellent verbal, written and interpersonal communication skillsStrong organizational, multi-tasking and prioritization skillsAbility to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environmentParticipation in an industry group or organization that aligns with Wells Fargo's support of Diversity, Equity & InclusionJob Expectations:Position locations: Phoenix, AZ; Charlotte, NC; Minneapolis, MNThis position offers a hybrid work scheduleRelocation assistance is not available for this positionAbility to travel up to 5% of the timeThis position is not eligible for Visa sponsorshipPrimary Posting Location:2222 W Rose Garden Ln., PHOENIX, AZ 85027Additional Posting Locations:8740 Research Dr., CHARLOTTE, NC 28262550 S 4th St., MINNEAPOLIS, MN 55415Posting Statements:Job posting may come down early due to volume of applicantsRequired locations listed aboveRelocation assistance is not available for this positionWells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States#HRJobs

  #HumanResourcesJobs

  #LI-BK2

  Posting End Date:

  7 Jan 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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