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Senior Field Service Technician
Senior Field Service Technician-March 2024
Fort Lauderdale
Mar 30, 2026
About Senior Field Service Technician

  When you join Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

  The Senior Security Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, and intrusion detection equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Security Senior Service Technician , this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values.

  Scope of Work:

  Drive to commercial client sites, with a company issued vehicle, to perform servicing, repairs, troubleshooting and detecting access control equipment and IP based video security systems. Including but not limited to:

  Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)

  Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards

  Identify and repair physical security systems as required to ensure they are operable and in compliance with any applicable building code

  Apply all necessary documentation for tracking of service related issues

  Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices

  Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications

  Establish and maintain effective working relationships with both internal and external customers

  Provide phone and on-line remote diagnostic support

  Perform other duties as assigned by Operations Management

  Requirements:

  Valid State Driver's License

  Highly Preferred Certifications and Experience Servicing, to be considered: AMAG, Lenel, Genetec, Avigilon cameras or AXIS

  Experience with any or all of the following highly preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI

  Available for scheduled “on-call” duties to respond to emergency service calls

  High School Degree, Vocational School or equivalent required

  5+ years of field experience

  Capable of lifting up to 50lbs and work on ladder heights of up to 16’

  Understanding of Windows operating systems and overall IT network topology

  Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values

  Ability to meet deadlines and work in a fast based environment with minimum direction

  Good communication skills for effective interaction with internal & external customers

  Strong troubleshooting skills, mechanical and electronics aptitude

  Be able to work independently or as a member of a team

  Good verbal and written communication skills

  Benefits:

  Competitive Pay

  Company Vehicle and Gas Card

  Medical, dental, vision, basic life, AD&D, and disability insurance

  Enrollment in our company’s 401(k)plan, subject to eligibility requirements

  Eight paid holidays annually, five sick days, and four personal days

  Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Job ID: 2024-1155060

  Location: United States-Florida-Fort Lauderdale

  Job Category: Technician

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