TouchPoint

　　Salary: $85,000 - $100,000 / year

　　Other Forms of Compensation: Annual bonus potential

　　Pay Grade: 16

　　TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

　　Job Summary:

　　The Senior Director of Dining Services is an exciting opportunity for an upbeat, experienced director level leader who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining (Food & Nutrition) Services in an Acute Care Hospital account. This role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including patient and non-patient care (retail, cafe, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities. This role is based at a 180-bed (and growing!) hospital account in Round Rock and will lead a team of 5 Managers and 44 Associates.

　　Key Responsibilities:

　　Leads salaried managers and hourly associates in the Food Service Department

　　Responsible for the overall direction, coordination, and evaluation of the account

　　Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problems

　　Prepares and manages annual budget

　　Applies company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc

　　Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

　　Other duties as assigned

　　Preferred Qualifications:

　　B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred

　　Minimum of two to five years of hospital or healthcare experience preferred, depending upon formal degree or training

　　Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control

　　Solid understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

　　Previous P&L accountability or contract-managed service experience is desirable

　　Strong supervisory, leadership, management and coaching skills

　　Strong communication skills, both written and verbal, with ability to communicate on various levels to include management, client, customer and associate levels

　　Excellent financial, budgetary, accounting and computational skills

　　Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

　　ServSafe® Certified

　　Certified Dietary Manager certificate or Registered Dietitian preferred

　　Apply to TouchPoint today!

　　TouchPoint is a member of Compass Group USA

　　Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

　　Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

　　Associates at Touchpoint are offered many fantastic benefits.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Paid Time Off

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　Touchpoint maintains a drugfree workplace.

　　Req ID: 1259380

　　TouchPoint

　　ERIN S PRINDLE

　　[[req_classification]]