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Senior Coordinator - Payroll Operations
Senior Coordinator - Payroll Operations-March 2024
Denver
Mar 27, 2026
About Senior Coordinator - Payroll Operations

  Description

  There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

  Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

  Qualifications

  Key Responsibilities:

  Ensure employees are paid accurately and timely. Review, analyze, and input payroll exceptions to ensure accuracy. Compliance with all internal and external audit requirements. Compliance with multiple workgroups guidelines, applicable union contracts and company policies. Accurate and timely auditing and review of all applicable payroll processing reports for each pay cycle schedule.

  Compliance with all payroll schedules, payroll close process and changes

  Identify information and interpret data to be entered from pay documents requiring a basic understanding of entry procedures, computer requirements, and the application of necessary codes

  Review electronic exceptions to ensure all are processed correctly and on time

  Run sick reports and distribute to crew pay analysts

  Plan, develop timelines, address issues and solve problems

  Provide excellent customer service to employees and other contacts

  Work closely with all levels of contacts in reviewing, compiling and processing payroll data

  Respond to telephone and written inquiries from employees, management, union representatives and third party pay recipients in order to resolve issues and answer questions related to pay

  Respond to inquirers regarding pay discrepancies

  Review, analyze and update Instructor/Evaluator pay per the union contract

  Processes onboarding and offboarding requests for Instructors/Evaluators

  Compile, analyze and confirm reports for finance and senior management

  Daily communication with crew pay to resolve problems and/or issues

  Answer questions timely, accurately and effectively

  United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

  Qualifications - External

  What’s needed to succeed (Minimum Qualifications):

  High school diploma or equivalent

  3+ years payroll experience

  Ability to apply wage and time off work rules as outlined in Collective Bargaining Agreements

  Strong attention to detail

  Customer service and oral/written communication skills

  Sufficient knowledge of payroll systems to answer general questions

  Proficient in Microsoft Word, Excel, and Outlook

  Must be legally authorized to work in the United States for any employer without sponsorship

  Successful completion of interview required to meet job qualification

  Reliable, punctual attendance is an essential function of the position

  What will help you propel from the pack (Preferred Qualifications):

  Cosmos, Pilot Records and Crew Pay Engine Skills

  Excellent communication skills

  Knowledge of maintenance systems and processes

  Payroll experience

  Knowledge of UPA

  eTA tool skills

  United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

  The Job Posting End Date is January 26, 2024.

  The salary for this position is $40,850.00 to $53,979.00 dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

  Bonus eligible: yes

  At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

  Salary and benefits information is being included in this job posting in accordance with Colorado state law.

  Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT

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