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Senior Business Analyst - Project & Process Management
Senior Business Analyst - Project & Process Management-March 2024
Work At Home
Mar 29, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Senior Business Analyst - Project & Process Management

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  This Senior Business Analyst is an individual contributor who is skilled in project and process management, has proven ability to analyze business needs, develop strategies, and implement effective solutions which meet organizational goals for our Sales and Distribution Team.

  Demonstrated expertise in project management seasoned in overseeing end-to-end project lifecycles.

  Proficient in conducting business assessments, identifying bottlenecks, and implementing streamlined solutions/process improvements, optimizing workflows, and ensuring project success.

  Extensive experience in designing and optimizing end-to-end business processes.

  In-depth experience in conducting requirement analysis, stakeholder consultations, and translating business goals into actionable project plans.

  Proven skills and experience in developing robust project plans, lead meetings, document requirements, develop presentations, and update stakeholders/leadership on project status.

  Accountable for and manages the development, implementation and ongoing project(s) and deliverables.

  Strong communication and leadership skills, fostering collaboration across teams.

  Required Qualifications

  Proven record as a Senior Business Analyst with focus on project and process management.

  5+ years' related work experience. (direct project management experience successfully managing projects that impact multiple teams, departments and/or functions).

  At least 3+ years of business analysis and data analytics experience.

  Solid project management skills with strong collaboration skills with various roles.

  Experience documenting business processes, as well as, recommending and implementing improvement strategies.

  Experience in identifying gaps and recommend enhancements related to new and/or existing products, services and workflows.

  Proven track record in managing projects and/or programs and in meeting project milestones.

  Experience in developing recommendations based on complex data and root cause analysis.

  Ability to communicate effectively with management.

  Ability to work independently as well as collaboratively within work teams to deliver results.

  Excellent verbal and written communication skills.

  Strong organization skills.

  Preferred Qualifications

  Healthcare experience or managed care industry experience

  Project management experience.

  Strong problem-solving, analytical, critical thinking and project management skills.

  Excellent communication and presentation skills.

  Ability to work collaboratively and develop strong partnerships.

  Highly organized and able to quickly prioritize multiple assignments with high quality results.

  Demonstrated ability to multi-task and plan for prioritizing workload within tight deadlines.

  Education

  Bachelor's degree or equivalent work experience. Pay Range

  The typical pay range for this role is:

  $43,700.00 - $107,200.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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