JOB DESCRIPTION

　　Chubb is seeking a Sr. Business Analyst to aid the delivery of best-in-class data analytics solutions across Chubb's North American Insurance operations. The successful candidate will be highly collaborative, creative, and intellectually curious; able to work well in a team; adaptable and able to work with complexity and ambiguity; is a self-starter and motivated to learn and succeed; is analytics-driven and can identify problems and interconnections as they arise; has keen business acumen; and is familiar with agile project management.

　　The candidate will be responsible for working closely with business and technology teams to lead projects through the entire project lifecycle, including requirements gathering, design, development, testing, documentation, and post-implementation support.

　　Responsibilities

　　Communicate with NA Data and Analytics stakeholders to understand business needs and requirements for insurance products, processes, and services.

　　Analyze and document complex business systems and processes, identifying gaps and potential solutions for improvement.

　　Develop business cases and project proposals, outlining business benefits, costs, and risks.

　　Collaborate with business owners and technology teams to decompose high-level business requirements to detailed functional requirements.

　　Assess and define business impact of proposed solution changes, and lead impact analysis activities for proposed solution changes.

　　Work with Global Analytics and/or IT teams to translate business requirements into technical specifications and designs for insurance systems and interfaces.

　　Participate in user acceptance testing, develop test scenarios, cases, and scripts, support user testing, evaluate test results, and track issues to ensure timely resolution.

　　Develop training documentation, user manuals, and end-user documentation for applications or systems.

　　Work effectively with portfolio managers, data scientists, developers, testers, and stakeholders to manage project scope, timelines, and budgets.

　　Collaborate with PMO team members to monitor and report progress of NA portfolio of analytics projects.

　　QUALIFICATIONS

　　ABOUT US

　　Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

　　At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity