Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let's lead the way together.

　　American Express’ Global Advertising & Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Strategy and Financial Planning, Measurement, and Operations Team leading investment strategy, brand performance, and operational excellence. This position reports to the Director, Operations & Compliance and will enable effective and compliant market research, increasing speed and impact of insights, for the Global Brand Strategy & Insights team (GBSI)

　　Responsibilities:

　　Partner with the Manager, US Research Enablement to ensure all US research complies with Company policy and regulatory requirements (e.g., Privacy, Compliance)

　　Drive implementation of new and improved processes to increase speed-to-market for market research initiatives

　　Enable access to global, internal customer lists, including overseeing calendar and prioritization of research projects, and identifying opportunities to improve the process for managing effectively across partners

　　Work closely with multiple internal partners (e.g., insights project managers) and research agencies, and serve as the liaison between the GBSI team and compliance/ process function

　　Qualifications:

　　3 years of relevant experience preferred

　　Highly organized, with excellent project management, organizational and process/workflow skills

　　Strong attention to detail, with the ability to think through processes end-to-end, and identify potential gaps or opportunities for improvement

　　Creative problem-solver; ability to think innovatively and identify opportunities for new processes

　　Strong communicator to create clarity across complex issues

　　Ability to ask the “right” questions without having extensive knowledge in a particular business domain

　　Prior experience with market research and/or risk management is a plus

　　Qualifications

　　Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

　　The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

　　Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　6% Company Match on retirement savings plan

　　Free financial coaching and financial well-being support

　　Comprehensive medical, dental, vision, life insurance, and disability benefits

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　For a full list of Team Amex benefits, visit our Colleague Benefits Site .

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

　　US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

　　If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

　　Job: Marketing

　　Primary Location: US-New York-New York

　　Schedule Full-time

　　Req ID: 24000286