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Senior Advisory Solution Consultant - Automation Specialist
Senior Advisory Solution Consultant - Automation Specialist-July 2024
Staines
Jul 31, 2025
About Senior Advisory Solution Consultant - Automation Specialist

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  ServiceNow is seeking a customer facing domain expert in Intelligent Automation, who will drive innovative business solutions with our customers, while applying technical and business consultation skills. This person will be well versed in using Robotic Process Automation, Integration, Messaging Systems (Kafka) and Intelligent Document Processing technologies and how they deliver value with accelerating business processes. 

  What you get to do in this role: 

  Provide subject matter expertise and perspective on ServiceNow’s unique differentiators against other RPA and Intelligent Automation solutions 

  Support our Sales teams by demonstrating ServiceNow’s intelligent automation capabilities in response to customer challenges 

  Build and deliver winning demonstrations for new prospects and clients 

  Develop automation robots for specific use cases alongside customers in a Proof of Concept  

  Lead conversations about taking advantage of Intelligent Automation to drive digital transformation 

  Help drive and deliver ServiceNow’s vision for “The Intelligent Automation Platform” 

  Take on an entrepreneurial role in an exciting new direction for making work flow across an enterprise with ServiceNow 

  Collaborate across Sales, Marketing, Partner, and Product organizations to scale our message to customers 

  Support marketing events including executive briefings, conferences, user groups, and trade shows

  10+ years of experience as a pre-sales solution consultant or equivalent work experience 

  3+ years of experience automating business processes using bots and orchestration 

  Fluent in scripting for automating UIs, especially utilizing VB.NET and JavaScript 

  Experience using canvas-based development software 

  Business Analyst and process documentation experience 

  Knowledge of RPA rollout and operational support 

  Fluency in third party integrations using web services, JDBC, and file-based parsers 

  Experience with Kafka or Kafka-like messaging architectures and design patterns

  Functional comprehension of SQL and database concepts 

  Knowledge and experience utilizing OCR, Computer Vision and IDP

  Experience creating automation to insert data into a UIs 

  Ability to work within a multi-discipline team focused on delivering high-quality output in short timeframes 

  Ability to quickly understand new technology through instruction and self-training 

  Strong written and verbal communication skills  

  Experience communicating complex topics and making them simple for broad audiences 

  Willingness to travel as necessary  

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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