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Senior Account Manager
Senior Account Manager-March 2024
Hatfield
Mar 27, 2026
About Senior Account Manager

  Reference #: a4deebef-9aeb-4973-a7c3-46225f68e70eDescription

  The Senior Account Manager, Fresh Pork is responsible for managing the day to day business for key program customers for fresh pork sales. The customers will cover a mix between conventional business and specialty flow business. They will handle all aspects including forecasting, service level issues and proactive daily sales opportunities. In addition, they are responsible for executing on further development and growth opportunities for the accounts they service.Account ManagementEstablish order management process and expectations with CES for assigned accountsResponsible for managing customer specific pricing including formula programs and price listsResponsible for filling out quality complaint forms and escalating any recurring issues or those that require corrective actionsResponsible for addressing open deductions and missed pricing credits by identifying root cause and corrective actionsSupports Business Development Director by interfacing with Fresh Business Management team on growth and development opportunitiesResponsible for forecasting weekly turn demand through Forecasting process and reviewing any large deviations with customer to gain understanding to changes in demandIssue resolution and communication to internal and external customers on any large scale service level challengesKey connection points for VA sales team to align on customer strategy, understand markets, service challenges etc.Responsible for reviewing sales reports and identifying areas to improve in both volume and marginLeads business reviews for key targeted accountsAssist in account management support for all Business Development growth accountsSeen as the fresh pork expert in the market with customers regarding product specs, pricing and marketsGrowth and Customer DevelopmentEnsure customer specific strategies are being executed by monitoring kpi's and course correcting based on resultsMake occasional in person sales calls for key accounts to maintain or develop relationshipsCoordinate RFP process for assigned accounts and large product opportunitiesPerform discovery calls to gain understanding of customer's business and identify any product offering gapsResponsible for establishing programs/promos and presenting to customers to drive incremental volume growthActively maintain a pipeline of new opportunities with existing accounts through CRMCollaborate with Business Unit team on growth opportunities by establishing business cases to support customer growthResponsible for developing a trade up strategy with customer baseResponsible for managing one page customer plans and identifying fresh pork activity needed to grow businessResponsible for developing annual growth strategy with volume targets for targeted customers as part of budgeting processResponsible for managing and developing new business with existing accounts within our NAE and other key growth segmentsOut front sales ExecutionResponsible for executing an out front sales strategy that balances available supply and customer strategyCollaborate with customers on promotions and incremental volume opportunitiesNegotiate pricing and availability with customers for out front salesDaily sales ExecutionDevelop and manage disappearance plan by product family for spot buy opportunitiesProvide direction and approval on daily product allocations and customer communicationsConnect with customers on daily basis to gain understanding of market conditions including competitive intelCollaborate with business unit team on market and customer intel and make pricing recommendations to get best value for available productParticipate in daily team calls to understand product availability, share pricing feedback and provide sales updates on key itemsDevelop and execute on daily priority sales plan based on current unsold inventoryNegotiate pricing and availability w th customers for spot buysAdmin/Team CFGSupports Fresh Account management team with order entry/order management when neededReport out Monthly to fresh sales leadership team by providing status update on KPIs and deliverables for area of responsibilityParticipate in monthly trainings to build business acumen and key skills needed to be successful in roleSupports Fresh Account management team by inputting credits and debits when neededSupports Fresh Account management team by completing new customer set up forms including Ship to addresses, pricing sheets, date codes, etc.Qualifications

  BehaviorsDedicated - Devoted to a task or purpose with loyalty or integrityEnthusiastic - Shows intense and eager enjoyment and interestInnovative - Consistently introduces new ideas and demonstrates original thinkingLeader - Inspires teammates to follow themLoyal - Shows firm and constant support to a causeThought Provoking - Capable of making others think deeply on a subject

  MotivationsAbility to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organizationGrowth Opportunities - Inspired to perform well by the chance to take on more responsibility

  EducationBachelors (preferred)Associates (required)

  Experience5 years: minimum of sales experience or related food experience. Protein or food preferred. Ability to have a sense of urgency, be flexible and adapt to changing environment, develop relationships, think strategically, interpret a sales P&L and take action, collaborate and influence others across all areas of the business and constructively challenge and resolve conflicts.  (required)

  SkillsAdaptability (required)Budget Management (required)Communication (Eng Lang) (required)Continuous Improvement (required)Google Suite (required)Integrity (required)Leadership (required)Microsoft Office (required)Numeric Reasoning (required)Numerical Ability (required)Problem Solving (required)Project Management (required)Time Management (required)Verbal Reasoning (Eng) (required)Verbal Skill (Eng Lang) (required)

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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