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Security Shift Supervisor - $21.45/hour
Security Shift Supervisor - $21.45/hour-July 2024
Black Hawk
Jul 20, 2025
About Security Shift Supervisor - $21.45/hour

  Description

  Job Highlights:$21.45 per hourPaid lunch breakCompetitive benefits packagePrincipal Duties & Responsibilities:Leads security officers on shift.Oversees all casino security operations including gaming and non-gamingaspects.Acts as the representative of the Security Director in relations with guestsand other team members.Motivates, guides, and supports team members in the proper discharge oftheir duties.Ensures all team members adhere to company policies as delineated in the TeamMember Handbook.Assures highest standards of guest service are met at all times.Displays a thorough knowledge of all laws, regulations, Internal ControlProcedures, and company policies.Remains aware of all aspects of casino operations and attentive to any areathat might need intervention or assistance.In coordination with the Manager on Duty, responds to, and resolves, anyguest issues including violations of law or regulation.In coordination with the Manager on Duty, responds to, and resolves, anyguest issues relating to any failure or any perceived failure to deliverpremium customer service.In coordination with the Manager on Duty, provides or arranges forassistance to any team member in any department who may need it.Remains knowledgeable about all company marketing and promotional efforts andcommunicates the pertinent information to guests.Enthusiastically interacts with guests to enhance their experience.Solicits feedback from guests and team members.Knowledge, Skills, and Abilities Required:Is knowledgeable pertaining to keys accessed from Lock Box 1 level keyboxes, Security key boxes, Non- Restricted Duplicate key boxes andproperty key box.Aware of procedures for accessing the Restricted Duplicate Key Box with theManager on Duty.Assures that proper access and use is observed when providing dual access toLock Box 1 level boxes, Non-Restricted Duplicate key boxes and property keyboxes.Good working knowledge of slots and table games.Familiarity with marketing promotions, Food and Beverage operations, andother casino support functions.High degree of knowledge of the laws, regulations, and Internal ControlMinimum Procedures governing the conduct of limited gaming in the State ofColorado.Must possess excellent communication and guest relations skills.Must be experienced and skilled in conflict resolution, leadership, andrelations with outside agencies.Must exert influence to maintain a pleasant, fun, and enjoyableenvironment for all guests.Must be able to read, write, speak and understand English.Must be willing to work any day of the week and any shift.Must present a well-groomed professional appearance.High school graduate or equivalent required. College degree preferred.A minimum of two years' experience in progressively more responsiblepositions in security operations and management with casino operationexperience preferred.A Colorado Division of Gaming Support license is required for this position.COMPETITIVE BENEFITS:Health, Dental, Vision401KPTO - 12 days for your first yearCompany paid Disability and Life InsuranceFlexible Spending Account (FSA)Group Life, Whole Life, Supplemental Term LifeShort-Term and Long-Term DisabilityVoluntary Critical IllnessAccidental and Hospital Indemnity InsuranceIdentity Theft and Pet Insurance DiscountsEmployee Discount MealsPaid lunch breakSubsidized Bus PassesReimbursement of Colorado Gaming License feesFree Covered Employee Parking.*All benefits are effective upon enrollment after 60 days of employment.DISCLAIMER: Bally's Black Hawk Casino is an equal opportunity employer.All qualified applicants will receive consideration for employment withoutregard to race, national origin, gender, age, religion,disability, sexual orientation, veteran status, or marital status.Bally's Corporation is the leading U.S Omni channel provider of land-basedgami g and interactive entertainment. Be sure to join the fast-growing teamtoday!Qualifications

  EducationHigh School (required)

  Licenses & CertificationsCO Support License (required)

  At Bally's Corporation, we are committed to promoting equal opportunitiesin employment and working conditions.

  We believe passionately that employing a diverse workforce is central to oursuccess. We celebrate the unique differences of our employees because that iswhat drives curiosity, innovation, and the success of our business.

  We do not discriminate on any status protected by the laws or regulations inthe locations where we operate.

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