Integrated into the AS department and under the supervision of an AS Cluster Lead, the overall responsibility of an AS Consultant is to support our outsourced clients as follows:

　　-Deliver configuration/consulting payroll services (SAP HCM ES)

　　-Provide application support consultancy through advice, guidance, and appropriate functional and technical activities.

　　Identify, manage and test SAP note application. Open and manage customer messages to SAP to request help support and corrections.-Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it.

　　-Generate easy-to-maintain error free implementations and customizing respecting Alight best practices.

　　-Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.

　　-Provide documentation (both technical and functional) on issues handled.

　　-Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met Regularly report on status and progress to the Application Maintenance Outsourcing (AMO) Team Manager.

　　-Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.

　　-Understand the general flows in HR and the SAP HR architecture.

　　What we ask for:

　　-Bachelor or Master degree with a Business or Technical emphasis, or equivalent.

　　-Previous experience in SAP HCM application maintenance. Spanish PY/PA/OM knowledge desired.

　　-Intellectual curiosity and motivation to learn new technologies at a fast pac.

　　-Strong interest in delivering high quality support in the field of Human Resources

　　-Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.

　　-Service-oriented with a strong client focus and sense of accountability.

　　-Be committed to the customer, the team and the project.

　　-Strong analytical and problem solving skills.

　　-Verbal and written communication skills in English

　　-Discretion and ability to respect the confidentiality of information.

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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　　About Alight Solutions

　　Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

　　Our values are the essence of who we are:

　　Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

　　Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

　　Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

　　Our Colleague Experience

　　At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

　　We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

　　Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

　　Help us reimagine how people and organizations thrive!

　　Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

　　@AlightSolutions