The Boat & RV Sales Consultant performs various Selling / Customer Serviceactivities to assist Boat and ATV Customers in making informed buyingdecisions
ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service and insures apleasant and productive shopping experience for all customers.Engages all customers entering the department in a friendly and timely manner.Meets with potential customers to determine their boating and or RVS needs.Provides information necessary to allow the customer to make an informedbuying decision.Maintains current product knowledge by using available resources, i.e.,product brochures, Internet and product information training meetings.Maintains awareness of advertised items, current pricing structures andpromotions.Remains current on & adheres to all selling skills training & direction.Works cooperatively with the Service Department to see that delivery to thecustomer is seamless.Maintains complete confidentiality of all sensitive & personal information.Prepares the showroom each morning to ensure proper signage is in place perestablished presentation standards and all products are clean, presentableand in sellable condition. The integrity and cleanliness of the product willbe maintained throughout the day.Generates and manages leads & prospects in provided Customer RelationshipManagement (CRM) tool on a daily basis, specifically entering newcustomers and conducting and documenting follow up activities and daily taskswith customers before and after the sale.Participates in special events such as Boat Shows, Parking Lot events,etc. Accurately completes all necessary paperwork required within the sellingprocess.Meets and exceeds pre-determined individual monthly sales goals which will bebased off of employment status (Full Time or Part Time), hours and daysscheduled, length of employment, historical sales, etc. Achievingcompany sales goals on a monthly basis is required.Maintains a clean and professional work area. Follows all Company Policies andProcedures,
Marketing is a plus and really looking for someone to get the word out.
ALL OTHER DUTIES AS ASSIGNED.