Our store teams are the heart of Leap (https://www.leapinc.com/) ! We are looking for a driven Sales Supervisor for our upcoming American Giant (https://www.american-giant.com/) store coming to SoHo this March 2024! This leader will play an integral role in developing a world class store team and delivering top notch customer experience.

　　The Leap platform launches and operates insight-driven retail stores for modern/emerging brands with better performance and less risk.  Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, American Giant, Oliver Cabell and many more. 

　　What We’re Looking For:

　　Influence and inspire a team to create memorable in store experiences and foster a positive environment

　　Execute action plans in partnership with the Store Leader to drive sales and client engagement 

　　Ensure store standards are maintained; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment)

　　Support with activations and new store openings as needed

　　Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus

　　Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures

　　Keep an agile work schedule; including days, nights, weekends, holidays  

　　One or more years of direct and/or indirect management experience

　　Two or more years of customer service and/or retail experience; background in similar category preferred

　　Must be at least 18+ years of age

　　Maintain an active floor presence, including standing and walking for extended periods of time

　　Comfortability using a ladder and lifting a maximum of 50lbs

　　Who YOU Are:

　　People Leader- effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.

　　Customer Obsessed/Hospitality Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.

　　Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.

　　Collaborator- actively seeks and provides feedback, thrives on building relationships and working with teams. 

　　Professional- punctual, accountable and honest; takes initiative and demonstrates strong work ethic.

　　Brand Advocate/Category Expert- keeps up with trends/fashion/news in related industry; shows passion and ability to teach and educate employees + customers on product.

　　Detail Oriented - operates with high efficiency and effectiveness, consistently produces polished and quality work.

　　Measures of Success:

　　Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)

　　Clienteling: Client Outreach, Networking NPS (net promoter score)

　　Ability to accomplish tasks + meet deadlines effectively

　　Leap Perks:

　　Employee discount + wardrobe allotment for participating Leap brands

　　Bonus Eligible

　　401K

　　Accrued PTO for those eligible (blackout periods apply)

　　Medical, Dental & Vision benefits (must avg 32hrs+/wk)

　　Employee Assistance Program

　　If you’re passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match. LeapCareers! (https://www.leapinc.com/careers/in-store-retail)

　　Salary: $21/hr - $23/hr

　　In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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