About NCR VOYIX

　　NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

　　Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

　　Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

　　Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

　　Title: Sales Ops Support Analyst

　　Location: Belgrade, Serbia

　　Work dynamics: first shift - 9 AM to 5 PM local time

　　Position Summary & Key Areas of Responsibility:

　　We are seeking a Sales Ops Support Analyst to join our team. You will work directly with the Sales Team, Channel Partners, and internal teams for approvals. You will also be responsible for gathering and reporting information to verify and research partner commissions.

　　Responsibilities :

　　Respond to issues through any channel in writing or verbally related to payment data entry or calculation

　　Support day-to-day commissions administration process including daily commission, monthly adjustments, and management of cases/inquiries

　　Act as a subject matter expert for commissions processing in addition to individual plan component

　　Create complicated calculations to pay customer commissions, and ensure calculations are mathematically correct

　　Provide customer service to both internal and external customers related to commission payments.

　　Provide timely resolution for commission-related inquiries from comp plan participants including but not limited to system access issues, transaction disputes, credits and payment calculations

　　Identifying, documenting, & implementing business process improvements.

　　Basic Qualifications:

　　Bachelor's degree

　　Language Skills: English Language proficiency is a must

　　Customer service experience

　　Advanced Excel skills

　　Demonstrated history of strong performance

　　Demonstrated ability to handle multiple tasks simultaneously and work in a fast-paced environment

　　Proven ability to manage details and be process-oriented.

　　Self-directed, self-starter

　　Team player

　　Offers of employment are conditional upon passage of screening criteria applicable to the job

　　EEO Statement

　　Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

　　Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

　　Help us run the world's top brands.

　　At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

　　We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.