Sales Operations AnalystPune, IndiaJR009987

　　Sales Operation Analyst

　　At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

　　We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

　　Job Summary

　　Working closely with the Sales Operations Manager, sales team and finance you will be responsible for ensuring that client deals are closed in an accurate timely fashion, ensuring full compliance with all of our business processes.

　　You will be accountable for generating client documentation via our business systems, after establishing that technical and financial governance has been adhered to.

　　Your role will interact with various other departments, in order to pass client projects smoothly through our various systems, so that each relevant team receive all of the information they need to successfully initiate, deliver and invoice the project.

　　You will be responsible for monitoring and distributing inbound tasks amongst the team.

　　Our department have strict SLA’s and KPI’s which are key business drivers, so performing in a consistent, timely, accurate and meticulous manner is essential.

　　The Sales Operations analyst role provides a great opportunity to very quickly gain insight into all aspects of Ensono’s business, as your role will allow interaction with key departments including Finance, Sales, Project Management and Solution Architecture. The natural path for this role is to become a Sales Operations Analyst.

　　You will be responsible for the day to day administration of Sales documentation, contracts, and creation of projects in our finance system.

　　You will be responsible for the administration of time tracking and billing for our consultancy projects.

　　You will receive full on the job training in our business systems by our current experienced team members and any other required training such as reporting & advanced excel.

　　You will be measured on the accuracy and speed of your work via system reports and dashboards, and incentivized in line with this performance.

　　The ideal candidate for this role should have a high level of attention to detail, strong numeracy, good customer service skills, be highly self motivated and be a very strong team player.

　　Key Responsibilities

　　Monitor Sales Operations inbox and job queue

　　Send Client Documentation via docusign

　　Close client opportunities in our internal systems

　　Create purchase requests

　　Ensure accuracy of client projects reaching finance and project management

　　Create and circulate non-disclosure agreements for approval

　　Maintain Salesforce accuracy

　　Create project codes in our finance system

　　Understand the client contracts and replicate them in salesforce with milestone creation and forecast them accurately for revenue recognition

　　Ensure that our systems are updated in line with client documentation

　　Save contractual documentation and verify that document links are updated in Salesforce

　　Complete regular audits of internal electronic documentation to validate that contracts are correctly saved and named

　　Provide administrative support to sales team

　　Assistance with monthly utility billing

　　Billing initiation

　　Required Knowledge

　　Good understanding on order booking procedures

　　Good understanding of administrative procedures

　　Good knowledge on revenue recognition procedures

　　Understanding on the project management

　　Hands on knowledge of Salesforce

　　Intermediate Excel Skill (Pivots, all basic formulas, Charts)

　　Strong attention to detail

　　Knowledge on CPQ quoting process

　　Process automation knowledge

　　Preferred knowledge of Sales Reporting Process and building analytics on Sales data

　　Required Skills

　　6+ years of experience of working in order management/ OTC profile with leading IT Consulting Industry

　　Intermediate to advanced in excel

　　Strong problem solving and analytical skills including ability to analyze data, identify insights and inform decision making

　　Ability to analyze complex data and present information in a simple and logical way

　　Ability to document processes and procedures in a clear, concise, and logical manner

　　Ability to multi-task with accuracy and work well within the agreed time

　　Ability to work proactively in a customer-focused team environment

　　Ability to work in an organized and efficient manner without close supervision

　　Financial deal modeling

　　Good time management

　　Excellent written and oral communication and interpersonal skills

　　Why Ensono?

　　Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

　　JR009987