Overview

　　Richmond Hotel

　　Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.

　　Job Description

　　This position is for someone who wishes to make Hospitality Sales their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Sales.

　　Responsibilities

　　Position: Sales Leader in Development

　　Department: Sales and Marketing

　　Reports to: Director of Sales and Marketing and Director of Catering and Convention Services

　　The Sales Leader in Development is responsible for assisting in the daily administration of our group and catering workflow to ensure that all stakeholders in the Trilogy are fulfilled. These responsibilities include, but are not limited to client inquiries, small group and or catering bookings, client contracts, group resumes, and other administrative duties related to Group and Catering business. This individual will handle all duties as assigned by the Sales Department. The Leader in Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Sales LID will spend time in the Sales and Marketing Department and complete contracts throughout the training property. Upon completion of the LID program, the Sales LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.

　　Job Description

　　· Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report.

　　· Rotational development through the functions of the Sales, Catering, Convention Services and Banquet departments.

　　· Correspond with all colleagues, vendors and clients in a professional manner.

　　· Daily office duties to include Event Reader Boards, BEO Distribution, BEO Change Log, the Guarantee Sheet, Daily Event Report and Group Commission Tracking.

　　· Participates in the coordination of the administrative function of the Sales, Catering and Convention Services department to include turnover process, amenity requests, commission and rebate calculation and organization of pre-con collateral and site inspection documents.

　　· Creates resume to assist the assigned Conference Services Manager.

　　· Assist Convention Service and Catering Managers in preparing BEO’s to meet specifications given by clients and/or Convention Service Managers.

　　· Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments.

　　· Perform other duties and special projects as assigned by leadership.

　　· Assist Convention Service Managers and Catering Managers in contacting clients and vendors to coordinate arrangements for functions to include communicating, initiating, negotiating, and closing contracts.

　　· Maintain confidentiality and of hotel and client information, correspondence, reports and files.

　　· Maintain knowledge of all Hotel services/features and hours of operation.

　　· Maintain knowledge of, and comply with, all hotel and departmental policies and procedures.

　　Job Requirements

　　· A Bachelor’s or Associate's degree is required, preferably in Hospitality Management.

　　· Previous administrative, hotel and/or hospitality experience preferred.

　　· Candidates must be available to relocate after completion of the program.

　　· Ability to clearly communicate in English with guests, clients and hotel staff is required.

　　· Proficiency in MS Office programs are required.

　　· Proficiency in Delphi FDC is preferred.

　　· Ability to have a strong attention to detail, multitask and complete a variety of tasks in an accurate and timely manner is required.

　　· Strong customer service skills are required.

　　· Self-motivated with ability to manage deadlines.

　　· Must be able to work a flexible schedule including AM & PM shifts, weekends, and holidays.

　　Qualifications

　　Candidates must be available to relocate after completion of the program. Previous Hotel Sales and/or related experience is preferred. Must be willing to work 50 hours per week to include weekends and some holidays Must be proficient in Microsoft Office applications.

　　A Bachelor’s degree is required, preferably in Hospitality or Business Administration.

　　Previous experience in a hotel or a related field preferred

　　An intermediate level of competency in all Microsoft Office products required

　　Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality

　　Projects enthusiasm, professionalism and a positive attitude at all times

　　Pays precise attention to detail, order and cleanliness

　　Has outstanding written and verbal communication skills, and exceptional phone manner

　　Working knowledge of Opera and DELPHI or related reservations software systems a plus

　　Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule

　　Is goal oriented, well organized and able to multitask to meet deadlines

　　Job LocationsUS-VA-Richmond

　　Posted Date2 weeks ago(1/18/2024 1:58 PM)

　　Requisition ID 2024-103749

　　of Openings 1Category (Portal Searching) Sales