Description

　　Please Note: Excellent customer service skills are a must! Please tell us about your availability! (We can be flexible if you can be consistent.) Ability to work evenings and weekends is preferred.

　　Our Retail Centers are open 9:00 a.m. to 8:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

　　Pay: $15.15 Hr.

　　Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.

　　OBJECTIVE:

　　The Retail Sales Associate is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase.

　　QUALIFICATIONS:

　　• High school diploma or equivalent, preferred.

　　• One-year retail sales or cash handling experience desired.

　　• Must be accurate with numbers and general calculations and have an understanding of the value of different coins and US currency.

　　• Must be able to use basic math such as adding, subtracting, and multiplication.

　　• Must be able to operate a computer-based cash register and credit card machine.

　　• Must be able to withstand prolonged standing, bending and lifting up to eight (8) hours per day.

　　• Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.

　　• Must be able to effectively communicate with customers, managers, supervisors, staff and peers.

　　KEY RESPONSIBILITY AREAS:

　　• Provide excellent Customer Service upholding company values.

　　• Provide assistance to customers with questions, concerns, and purchases.

　　• Provide accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.

　　• Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away carts or baskets, putting away returned or unwanted items and cleaning fitting rooms.

　　• Provide a safe, organized, and well stocked sales floor to include the fitting rooms and coffee bar areas.

　　• Cross-train in other departments or areas; act as a back-up for other areas as required.

　　• Perform all other duties as assigned.

　　Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

　　Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

　　We promote a Safe & Drug-free Workplace.

　　Physical Requirements

　　Attachment to Job Description

　　Position: Associate I, Retail Sales Dept Number: Various

　　(This information is required to ensure compliance with various workplace regulations.)

　　Guide to Physical Requirements:

　　• Continuously (5-8 hours)

　　• Frequently (3-4 hours)

　　• Occasionally (1-2 hours)

　　• Never

　　LIFTING: (as defined by ADA)

　　Heavy: 45 lbs & over - OCCASIONALLY

　　Moderate: 15-44 lbs - OCCASIONALLY

　　Light: 14 lbs & under - FREQUENTLY

　　CARRYING:

　　Heavy: 45 lbs & over - OCCASIONALLY

　　Moderate: 15-44 lbs - OCCASIONALLY

　　Light: 14 lbs & under - FREQUENTLY

　　PUSHING/PULLING - FREQUENTLY

　　REACHING:

　　Above Shoulder - FREQUENTLY

　　At Shoulder - FREQUENTLY

　　Below Shoulder - OCCASIONALLY

　　TWISTING - OCCASIONALLY

　　BENDING - OCCASIONALLY

　　KNEELING/CRAWLING - OCCASIONALLY

　　SQUAT - OCCASIONALLY

　　CLIMBING:

　　Use of legs only (stairs) - OCCASIONALLY

　　Use of arms & legs (ladders) - OCCASIONALLY

　　HEARING - CONTINUOUSLY

　　VISION:

　　Visual, close - FREQUENTLY

　　Visual, distant - OCCASIONALLY

　　Visual, depth perception - FREQUENTLY

　　HANDS/FINGERS:

　　Simple grasping - FREQUENTLY

　　Fine Manipulation - CONTINUOUSLY

　　Repetitive Movements - CONTINUOUSLY

　　WALKING - FREQUENTLY

　　STANDING - CONTINUOUSLY

　　SITTING - OCCASIONALLY

　　SPEAKING - CONTINUOUSLY

　　OTHER, please describe -

　　Qualifications

　　Behaviors

　　Required

　　Team Player: Works well as a member of a group

　　Dedicated: Devoted to a task or purpose with loyalty or integrity

　　Motivations

　　Required

　　Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)