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Revenue Cycle Pre-Arrival Supervisor
Revenue Cycle Pre-Arrival Supervisor-November 2024
Hendersonville
Nov 14, 2025
About Revenue Cycle Pre-Arrival Supervisor

  Description

  Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

  Summary:

  The Pre-Arrival Supervisor oversees a multi-disciplinary team that supports all processes around financially clearing patients before their arrival. This position is responsible for coordinating the day-to-day functions in the Pre-Arrival Unit.

  Responsibilities:

  • Leads a team of individuals in the performance of authorizations, insurance verification and financial counseling.

  • Ensures that departmental standards and goals are achieved, timelines are met and service excellence is provided in all aspects of work.

  • Oversees team members to ensure insurance benefits coordination, and insurance authorization is obtained so that Patients/Guarantors are informed of all financial liabilities and that pertinent information is documented into appropriate systems.

  • Assists team members as necessary with questions; concerns, and special projects while maintaining an appropriate workload balance.

  • Maintains timekeeping for all Pre-Arrival Team Members.

  • Assists with continuous improvement task associated with organization's Electronic Medical Recordkeeping (EMR) system

  PARDEE

  Other information:

  Qualifications

  Required

  • High School Diploma or equivalent required.

  • 5+ years of experience in a healthcare payments support role, engaged with pre-registration, insurance verification, prior authorization/notification requirements, and patient financial information.

  Preferred

  • Associates Degree

  01.9050.0719

  Job Details

  Legal Employer: Pardee - HCHC

  Entity: Pardee UNC Health Care

  Organization Unit: Patient Accounting

  Work Type: Full Time

  Standard Hours Per Week: 40.00

  Work Assignment Type: Hybrid

  Work Schedule: Variable

  Location of Job: PARDEEHOSP

  Exempt From Overtime: Exempt: Yes

  Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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