Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Pre-Arrival Supervisor oversees a multi-disciplinary team that supports all processes around financially clearing patients before their arrival. This position is responsible for coordinating the day-to-day functions in the Pre-Arrival Unit.
Responsibilities:
• Leads a team of individuals in the performance of authorizations, insurance verification and financial counseling.
• Ensures that departmental standards and goals are achieved, timelines are met and service excellence is provided in all aspects of work.
• Oversees team members to ensure insurance benefits coordination, and insurance authorization is obtained so that Patients/Guarantors are informed of all financial liabilities and that pertinent information is documented into appropriate systems.
• Assists team members as necessary with questions; concerns, and special projects while maintaining an appropriate workload balance.
• Maintains timekeeping for all Pre-Arrival Team Members.
• Assists with continuous improvement task associated with organization's Electronic Medical Recordkeeping (EMR) system
PARDEE
Other information:
Qualifications
Required
• High School Diploma or equivalent required.
• 5+ years of experience in a healthcare payments support role, engaged with pre-registration, insurance verification, prior authorization/notification requirements, and patient financial information.
Preferred
• Associates Degree
01.9050.0719
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Patient Accounting
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Hybrid
Work Schedule: Variable
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.