Who we are

　　At Rocky Mountain Soap Co. we feel our best in nature. That’s why for over two decades, we’ve been obsessively formulating with only natural ingredients — creating a line of everyday essential products made to nurture ourselves and our planet. Specializing in soap, skincare and haircare, our products are crafted intentionally, produced consciously and packaged thoughtfully in the Canadian Rockies. Based out of Canmore, Alberta, our employees enjoy an award-winning culture, surrounded by nature with access to some of the best skiing, hiking and biking in the world. 

　　Our retail environments are a journey through nature — crafted from natural materials, designed to guide our customers through a journey of sensorial experiences. At Rocky, we believe in bringing people to nature, by bringing nature to them — building natural communities that appreciate the value of simple, natural products within their everyday lives.

　　The position

　　The Retail Store Leader is responsible for the day to day operations of their Rocky Mountain Soap location. Their accountability is the smooth operations of the store location and ensuring that the customer and employee experience is engaging and authentic. Their role includes identifying and executing initiatives to grow revenue, customer engagement and employee performance so their location performs to maximum potential. The store, the team and the experiences within reflects the culture and values of Rocky, always.

　　What you'll be doing

　　Consistently set the example by demonstrating personal customer service and selling skills aligned with Rocky's service standards and expectations

　　Ensure local customer base development by engaging with the community, sourcing opportunities to further build brand awareness and generally find ways to share the good word about Rocky

　　Address customer concerns and complaints readily and with intent to exceed what's expected

　　Lead and motivate the store team and consistently set the example of demonstration and living by the RMSC core values

　　Coach, guide and genuinely connect with your team, providing consistent and thoughtful feedback

　　Ensure overall accuracy of inventory in-store as well as ensuring all inventory management processes are completed

　　Report quality issues timely and ensure all products on sales floor meet our brand standards for quality and presentation

　　Ensure profitability of the store location through management of all controllable aspects

　　Lead the store in all sustainability efforts and initiatives

　　Actively lead and coach all team members to drive revenue and performance metrics

　　Does this sound like you?

　　A natural leader, with a growth mindset,  who is inspired by our company's purpose and wants to share that with your team and customers

　　A passion for retail with an entrepreneurial spirit and are always looking to develop your business skills

　　A team player and a team coach 

　　A love for natural products and want to share your passion with your team and your customers. You bring new ideas and enthusiasm to drive sales and lead your team to success

　　An ability and passion to have fun, laugh and promote kindness

　　A fearlessness to ‘give it a go’

　　You are available to work a flexible schedule, working 40 hours per week

　　What's in it for you?

　　Significant product discounts and quarterly allowances

　　The opportunity to earn additional monthly retail bonuses based on performance

　　Subsidized group medical and dental benefits for you and your family

　　Share in Rocky’s success - The Great Game profit sharing program

　　Generous paid annual vacation and personal days

　　Healthy lifestyle support through an annual allowance

　　Access to a dedicated Rocky coach to help you optimize your potential

　　The opportunity to participate in Culture Club organized activities

　　Application

　　We are accepting applications for the Retail Store Leader position until a suitable candidate is found. 

　　Eligibility: Candidates must be legally authorized to work in Canada. 

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