Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team thatdisrupted an entire industry! We reinvented customer service, brought real5G to the nation, and now we're shaping the future of technology inwireless and beyond. Our work is as exciting as it is rewarding, so considerthe career opportunity below as your invitation to grow with us, make bigthings happen with us, above all, #BEYOU with us. Together, we won't stop!Job Overview

　　The Retail Associate Manager works in partnership with the Store Manager tolead and develop the store team in order to deliver T-Mobile's aspirationsof earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities:Customer:* Responsible for infusing every store's Mobile Experts with a passion forT-Mobile's Manifesto by thoroughly orienting and grounding them to astandard of Loving Our Customers.* Ensure that every need the customer has when coming into the store is metand that employees' build the customer's confidence by making theirexperience comfortable, simple and by solving the whole problem.* Complete observations of Mobile Experts' interactions with customers,including feedback, to be used in development, training & coachingconversation* Effectively manage customer wait time. Keep current on products, servicesand promotions.Owner:* Lead by example, staying up to date on the latest products, services,training and leadership best practices to remain an expert resource to theteam. Interact directly with Mobile Experts to ensure they meet and/orexceed defined, monthly success measurements completing assigned training onti* Assist in maintaining the quality of the overall store environment andadhere to national plan-o-gram standards. Use visual displays and interactivedevices effectively. Keep visual displays and devices current. Assist in theexecution of Retail Methods & Procedures.* Ensure team knowledge of store systems. Ensure that teams are knowledgeableabout corporate and store communications. Deliver financial results based onkey performance indicators. Identify ways to manage and control storeexpenses. Manage discounting and credits.Education:High School Diploma/GED (Required)Work Experience:1 year customer service and/or sales experience, retail environmentpreferred (Preferred)Knowledge, Skills and Abilities:Communication (Required)Leadership (Required)Store Operations (Required)Licenses and Certifications:* At least 18 years of age* Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoColorado Pay Range : $45,166.88 - $61,108.13The pay range above is the general base pay range for a successful candidatein the state listed. The successful candidate's actual pay will be based onvarious factors, such as work location, qualifications, andexperience, so the actual starting pay may be above or below this range. AtT-Mobile, employees in regular, non-temporary roles are eligible for anannual bonus or periodic sales incentive or bonus, based on their role. MostCorporate employees are eligible for a year-end bonus based on companyand/or individual performance and which is set at a percentage of theemployee's eligible earnings in the prior year. Certain positions inCustomer Care are eligible for monthly bonuses based on individual and/orteam performance, while Retail and Business Sales roles are eligible formonthly or quarterly sales incentives. And since we are ALL owners, EVERYemployee at T-Mobile is eligible for an Annual Stock Grant. For informationabout T-Mobile's amazing benefits, check outhttps://careers.t-mobile.com/cultuNever stop growing!T-Mobile doesn't have a corporate ladder-it's more like a jungle gym ofpossibilities! We love helping our employees grow in their c reers,because it's that shared drive to aim high that drives our business and ourculture forward.If you'd like to receive more information about careers at T-Mobile, signup for the T-Mobile Talent Community today!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisionsconcerning the employment relationship will be made without regard to age,race, ethnicity, color, religion, creed, sex, sexualorientation, gender identity or expression, national origin, religiousaffiliation, marital status, citizenship status, veteran status, thepresence of any physical or mental disability, or any other status orcharacteristic protected by federal, state, or local law.Discrimination, retaliation or harassment based upon any of these factors iswholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with adisability and need reasonable accommodation at any point in the applicationor interview process, please let us know by [email protected] or calling 1-844-873-9500. Pleasenote, this contact channel is not a means to apply for or inquire about aposition and we are unable to respond to non-accommodation related requests.

　　EOE Statement

　　We Take Equal Opportunity Seriously - By Choice

　　T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions