Summary As a Retail and Concessions Program Specialist you will provide food services and other related programs, the incumbent develops, plans, implements, and coordinates concession activities and SoW in both Federal and leased facilities to ensure GSA provides quality delivery of products This position is located in General Services Administration, Public Buildings Service of the National Capital Region. We are currently filling one vacancy, but additional vacancies may be filled as needed. Responsibilities Develops, plans, implements, and coordinates concession program activities and Statements of Work to ensure quality delivery of products and services. Evaluates retail and concessions projects and services to ensure that program functions are performed in compliance with the requirements of regulatory guidance, while ensuring safety of equipment and sanitary facilities. Serves as the program expert on the following functions: concessions Reimbursable Work Authorizations (RWA), facility assessment, planning and development and operation scope of work; program feasibility studies; facility preliminary design; technical guidance. Plans and conducts the ongoing analysis of retail tenant services effectiveness. Identifies, analyzes, researches and resolves customer/program issues. Requirements Conditions of Employment US Citizens and National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position. Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $117,962 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience in which you were/are responsible for directing and coordinating assigned Retail and Concession program activities including implementing and ensuring compliance of full-service cafeterias, snack bar, micro markets, vending machines, and national branding opportunities. Education Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Bargaining Unit Status: This position is eligible for the bargaining unit Relocation-related expenses are not approved and will be your responsibility. On a case-by-case basis, the following incentives may be approved: · Recruitment incentive if you are new to the federal government · Relocation incentive if you are a current federal employee · Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #WP-2024-0099. You must apply separately to each announcement to be considered for both. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.