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Resiliency Reporting & Analytics Lead Business Execution Consultant
Resiliency Reporting & Analytics Lead Business Execution Consultant-March 2024
Phoenix
Mar 29, 2026
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Resiliency Reporting & Analytics Lead Business Execution Consultant

  About this role :

  Wells Fargo is seeking a Resiliency Reporting & Analytics Lead Business Execution Consultant to help ensure effective oversight and monitoring of Consumer Operations' (CSBB, CMS/PL&RS, Auto, and Home Lending Servicing) Business Continuity Plans risk management efforts. The position will liaison and work with the Consumer Operations Resiliency community, including Resiliency Officers (ROs), Business Resiliency Coordinators (BRCs), and Business Resiliency Managers (BRMs), and Consumer Operations Managers. The position will report to the Consumer Operations Resiliency Lead. Learn more about the career areas and lines of business at wellsfargojobs.com .

  In this role, you will :

  Prepare/create various reports from ORS (the SOR for BCPs), creating pivot tables, and analyzing data to present to Consumer Operations Resiliency teams to ensure compliance with EBCRP requirements.

  Prepare, monitor, and distribute monthly and/or quarterly Key Risk Indicator (KRI) reports.

  Complete ad hoc Resiliency Reporting & Analytics requests

  Create, manage, and maintain Consumer Operations' Resiliency Reporting & Analytics processes and related procedures.

  Review/analyze technology system and application data, provided by technology partners, to ensure risks are mitigated.

  Provide support and/or reporting for Third-Party resiliency program requirements and/or activities.

  Review and update SharePoint sites for the Consumer Operations Resiliency Team, and complete certification as needed.

  Support monthly meetings for the Consumer Operations Resiliency Community, including but not limited to scheduling meetings, creating agendas, and facilitating actions items.

  Complete annual review and updates on Resiliency RACI Matrix.

  Create Annual Affirmation Reports for Consumer Operations leaders.

  Assist with Consumer Operations Resiliency projects and day-to-day activities, as needed.

  Required Qualifications:

  5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:

  5+ years of experience in Data/Reporting Management

  Advanced Microsoft Office/Excel Skills

  Previous Business Resiliency and/or Operational Risk Management experience.

  Experience with Wells Fargo's Operation Resiliency System (ORS)

  Strong analytical and critical thinking skills with high attention to detail and accuracy.

  Strong knowledge and understanding of the Consumer Operations Lines of Business' (CSBB, CMS/PL&RS, Home Lending, and Auto)

  Excellent verbal, written and interpersonal communication skills.

  Experience being a SharePoint site owner.

  Ability to interact with all levels of the organization.

  Ability to prepare management level presentations.

  Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.

  Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

  Job Expectations:

  Candidate must be based out of posted location and will be required to work in the office 3 days per week.Posting Locations:

  Wilmington, Delaware

  Roanoke, Virginia

  Raleigh, North Carolina

  Charlotte, North Carolina

  Minneapolis, Minnesota

  Des Moines, Iowa

  St Louis, Missouri

  Dallas, Texas

  San Antonio, Texas

  Salt Lake City, Utah

  Phoenix/Chandler, Arizona

  Posting End Date:

  27 Jan 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  Company: WELLS FARGO BANK

  Req Number: R-330777-6

  Updated: Sun Jan 21 00:00:00 UTC 2024

  Location: PHOENIX,Arizona

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