Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of heating, ventilation, and air conditioning systems (HVAC). We provide an all-encompassing approach to HVAC solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry we have the knowledge and skills that allow us to stand firmly behind our work.

　　We are currently seeking a Replacement Sales Representative for our Raleigh, NC location!

　　Job Summary:

　　The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.

　　Why NRG/Airtron is a great place to work:

　　Great company culture!! Voted as a BEST employer by Forbes

　　A competitive total compensation package, including annual incentive and/or commission

　　Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, etc.

　　Essential Duties/Responsibilities*:

　　Generates leads through customer referrals, door hangers and other marketing avenues

　　Recommends solutions and linked to customer objectives

　　Builds rapport with customers by observing and perceiving customer’s interests and emotions

　　Builds sustainable relationships with customers to cultivate future business

　　Presents products and generate lead and sales opportunities to Big Box associates

　　Maintains a closing ratio on technician-generated leads of 70% or higher

　　Maintains a closing ratio on marketed leads of 50% or higher

　　Maintains an average sale price set forth by the brand

　　Performs required surveys on every call

　　Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments

　　Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers

　　Arrives at all appointments and meetings ahead of schedule

　　Provides 100% satisfaction to each customer

　　Prepares estimates for contracts and proposals

　　Follows-up on sales leads and lists, both self-generated and via other sources

　　Manage multiple opportunities particularly focusing on selling service agreements and new equipment

　　Sell, renew and expand renewable service agreements, to both new and existing customer

　　Follows all company policies and procedures, including but not limited to safety

　　Other duties as assigned

　　* Duties may vary by location.

　　Minimum Requirements:

　　1+ years’ experience in outside sales

　　High school diploma or GED

　　Proven track record of sales success

　　Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)

　　Strong relationship building skills, customer focused and disciplined

　　Strong negotiation and influencing skills

　　Strong presentation skills.

　　Must be able to communicate in English effectively, both verbally and in writing

　　Excellent verbal and written communication skills

　　Valid driver's license required

　　Ability to work overtime with little notice; weekend hours may occasionally be required.

　　Preferred Qualifications:

　　3+ years’ experience in outside sales

　　In-home service agreement sales and estimating experience

　　Knowledge of HVAC equipment

　　Bilingual English/Spanish

　　Completed college coursework

　　Additional Knowledge, Skills and Abilities:

　　Consultative and collaborative selling approach

　　Must be organized and able to coordinate a large volume of requests

　　Proactive mindset

　　Must be able to work independently

　　Mechanical aptitude

　　Strong organizational skills, attention to detail and the ability to multi-task

　　Willingness to learn and be a part of a team

　　Positive attitude and a team player

　　Ability to build positive relationships with customers, both internal and external

　　Willingness and ability to work collaboratively with all levels of the organization

　　Safety mindset and acceptance of a safety culture

　　Related experience may be substituted for education

　　Working Conditions:

　　Partial time spent in an office environment

　　Partial time spent in the field in customer homes

　　Travel by vehicle to and from work locations

　　Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

　　Physical Requirements:

　　Must be able to drive and operate a motorized passenger vehicle or forklift

　　Must be able to lift/move up to 50 pounds frequently

　　Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching

　　Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms/scaffolding (using the appropriate fall protection requirements)

　　Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots.

　　Must be able to adhere to long periods of standing, walking or sitting

　　Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.

　　With natural or corrected vision, able to see and focus for close, distance, peripheal vision with normal depth perception

　　Ability to express or exchange ideas by means of the spoken word to impart oral information to others

　　Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad

　　Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools

　　NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

　　Official description on file with Talent.