Description/Job Summary

　　Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers' needs our own.

　　Hugg & Hall offers competitive compensation, company vehicle and benefits including medical, dental, vision, 401K and paid vacation.

　　The Rental Manager will be responsible for managing rental sales personnel, managing equipment maintenance, and maintaining rental operations.

　　Essential Job Duties:

　　Manages Rental Personnel

　　ensuring top priority of customer service with inside rental coordinators and outside rental sales personnel

　　see that rental revenue goals are being met and exceeded

　　maintaining open communication for efficient and effective operations

　　keeping abreast of customer's needs and concerns

　　helping to develop phone techniques for greater customer satisfaction and problem solving

　　traveling with outside rental sales personnel as needed to keep abreast of customer base, helping to grow and shore up business relationships

　　assisting with customer disputes

　　helping to pinpoint and overcome barriers in targeting key companies by always being on the lookout for business opportunities

　　allocating time for each area of responsibility based on size and volume

　　being aware of our market rates and knowing our Rouse data and what it tells us

　　Manages Rental Maintenance and Damages with Fleet Maintenance Manager

　　maintaining direct contact with branch's service managers

　　ensuring rental equipment is being serviced properly and timely (PM's)

　　directing the reduction of and controlling rental equipment maintenance

　　working with Rental Sales personnel and Fleet Maintenance Manager to obtain payment for equipment damaged from customer abuse

　　establishing a priority check-in system to make the customer and the company aware of any damage

　　communicating priority of quick resolution from quote to settlement to all involved personnel

　　Maintain Rental Operations

　　keeping short cash current and to an absolute minimum

　　overseeing the neat location and placement of equipment on the yard

　　organizing equipment movement between locations for cost effectiveness and adequate inventory at each location

　　assisting Rental Operations Manager in managing inventory by identifying lazy assets and high maintenance units to reduce interest and depreciation expenses

　　Qualifications

　　Required Skills/Experience

　　minimum 3-5 years sales related experience

　　previous management experience preferred

　　ability to present and sell at all customer levels

　　ability to work in fast-pace environment while multi-tasking

　　strong verbal and written communication skills

　　outstanding customer service skills

　　ability to obtain forklift certification

　　ability to work independently with minimal supervision

　　ability to organize and independently manage time

　　minimum 21 years of age

　　clean driving record

　　Education

　　College degree preferred

　　High School Diploma with relevant experience

　　Physical Demands/Environmental Conditions

　　This position will be working in operating facilities and outdoors traveling to numerous customer locations. The employee will encounter varying weather conditions and temperatures. The normal auto hazards will apply.

　　This position is continuously required to talk or hear; regularly required to sit, stand, walk, or climb.

　　Must be able to occasionally lift up to 100 pounds.

　　Position requires driving vehicle to and from customer locations.

　　This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act and the Louisiana Therapeutic Marijuana Act.