Exciting Remote OneTrust Engineer and OneTrust Developer (Integration), 6 months, contract opportunity.
Requirements
Experience in Incident Management to resolution of defects – application support for in-scope use cases, Email settings, templates and branding.
Coordinate with the product team for product related issues. Examples include:
One Trust application unavailability
Any issues concerning OneTrust platform
Single Sign on issues (SSO)
Create a ticket and coordinate with the infrastructure Team for issue resolution
Extract logs and share them with the cloud operations Team to support the incident resolution process
Maintain trouble shoot solution functionality issues for in scope modules
Data Import/Update/Export
Change Management
Coordinate with stakeholders to gain input to resolve user specific issues and service requests as applicable
Creation and maintenance of user group, field group etc.
Tune and optimize workflows as necessary:
Assist in the soft launch
Manage clients change management process
Configure and onboard business users
Assist with coordinating training sessions
Final approval to go steady state and assist with updating work instructions as necessary
Support release management: Support deployment of releases for in-scope support activities
Development/Enhancement:
API Integration and configuration
New functionality using native OneTrust platform features only
Modify existing workflow
New workflow in the existing modules
Custom calculations