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Reimbursement Specialist (Customer Service Specialist)- Future Opportunities
Reimbursement Specialist (Customer Service Specialist)- Future Opportunities-August 2024
Flexible / Remote
Aug 8, 2025
ABOUT CENCORA
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere.
10,000+ employees
Healthcare, Healthtech
VIEW COMPANY PROFILE >>
About Reimbursement Specialist (Customer Service Specialist)- Future Opportunities

  Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

  What you will be doing

  RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future opportunities. Please note that only those who qualify will be contacted.

  PRIMARY DUTIES AND RESPONSIBILITIES:

  Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;Implement Financial Means Test as required in an effort to maximize patient's prescription drug coverageCoordinate pharmacy processes required once funding has been obtained; andAcquire in depth knowledge of public / private and federal funding mechanisms.Responsible to report all Adverse Events to the assigned units/departmentsThe Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.

  What your background should look like

  EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  Post-secondary education or equivalent in a related discipline;Minimum of 2 years experience in customer service, in an office setting;Strong proficiency in Microsoft applications (Outlook, Word, Excel);Professional / courteous / efficient telephone manner;Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines;Candidate must have strong communication and interpersonal skills;Ability to work independently and in a team environment;Attention to detail;Experience in the healthcare, pharmaceutical or insurance industry is an asset;

  MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  Advanced knowledge of pharmaceutical distribution industryWorking knowledge of automated warehouse operating systemStrong business and financial acumenStrong analytical and mathematical skillsAbility to communicate effectively both orally and in writingEffective interpersonal and leadership skillsEffective organizational skills; attention to detailAbility to consistently meet deadlinesExcellent problem-solving skills; ability to resolve issues effectively and efficientlyExcellent presentation skillsKnowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

  Why choose Innomar Strategies?

  "Remote-First" culture - flexible opportunities to work from home!Competitive Total Rewards Package:

  Base salary + bonus programsRRSP matchingEmployee Share Purchase PlanFlexible benefits program (in effect on day one), including:

  Healthcare Spending AccountWellness Account - to focus on your nutrition, fitness, health and well-beingParental Leave Top Up, 24/7 Employee Assistance Program, and Virtual HealthcareTuition Reimbursement + Employee Referral ProgramsGrowth opportunities for career advancementLearning Programs, Leadership Training and Mentorship Programs to further your professional developmentAbility to make an impact in creating healthier futuresWe value diversity, equity and inclusion to foster a culture of belonging

  As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

  #LI-AR1

  What Cencora offers

  We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

  To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

  For details, visit https://www.virtualfairhub.com/amerisourcebergen

  .

  Schedule

  Full time

  Affiliated Companies:

  Affiliated Companies: Innomar Strategies

  Equal Employment Opportunity

  Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

  The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

  AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

  COVID-19 Vaccine Policy

  As of October 18, 2021, Cencora requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

  Accessibility Policy

  AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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