About KB Home

　　KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR© certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more .

　　JOB SUMMARY: Responsible for management of the sales team in a designated area(s) within a division (may be for entire division, depending on size and volume). Position priorities include achieving sales results while ensuring all company's processes are followed and customer service standards are achieved. Additional responsibilities include recruiting, training, retaining and developing talented sales counselors.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES:

　　Drive and Achieve Sales Goals - Daily interaction with sales representatives to achieve sales goals that are set by senior leadership. Ensure all sales counselors are using Company's KBnxt Business Model, specifically our Structured Selling Process and digitized tracking tools such as C3. Troubleshoot solutions with Sales Representatives on difficult sales negotiations. Creatively work with Sales Representatives to find ways to drive their own traffic.

　　Sales Analysis & Processes - Work with Sales Representatives to collect and utilize competitor and market analysis to increase sales. Work to increase the Realtor Broker Outreach program. Work with all functional departments to achieve sales and overall business goals.

　　Performance Management - Assist (or lead depending on size and volume of the department) with recruiting, selection, training and retention of sales representatives. Provide proper feedback and coaching on sales scorecard metrics. Identify performance gaps and offer solutions to narrow the gap. Ensure all required training is complete, performance reviews are conducted and bench players are placed on active Development Plans.

　　CSI/JDP - Ensure 100% customer satisfaction through excellent execution of the KBnxt business model. Ensure all CSI and JDP standards are followed. Work with sales representatives and customers to resolve any customer service related issues in a timely fashion. Ensure all prospects and existing customers are called on a regular basis.

　　EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:

　　Education

　　High School Diploma or Equivalent required

　　Four Year College Degree preferred

　　Valid Real Estate License in specific states

　　Experience

　　3+ years proven sales experience

　　Prior management experience preferred

　　Home building or related industry preferred

　　Knowledge, Skills & Abilities

　　Action oriented, with the drive to push sales and marketing efforts to successful closure

　　Demonstrated leadership capabilities including motivating teams, employee development, conflict management, and being results oriented

　　Ability to connect with people, and develop and maintain professional relationships

　　Understands market and industry trends

　　Proven ability of being customer centric by seeking solutions from the customer's perspective

　　Strong experience in delivering high quality customer service programs. JDP experience a plus!

　　Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively

　　Proven ability to lead and execute effective training sessions or conduct strong oral presentations

　　Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate

　　Makes quick and accurate decisions based heavily on facts, data and/or metrics

　　Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook. C3 or JD Edwards database experience a plus!

　　Work Requirements

　　Ability to work a flexible schedule on a consistent basis, including evenings, weekend and holidays

　　Local travel required 50% of time

　　Conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company

　　Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!

　　This position is being recruited by ManpowerGroup Talent Solutions RPO, on behalf of KB Home. Qualified candidates are encouraged to apply.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.