Salary: 72,710.82-109,057.26 USD

　　Facility: Mercy Hospital of Buffalo

　　Shift: Shift 2

　　Status: Full Time FTE: 0.920000

　　Bargaining Unit: ACE Associates

　　Exempt from Overtime: Exempt: Yes

　　Work Schedule: Evenings Days with Weekend and Holiday Rotation

　　Hours: 10:00am to 10:00pm

　　Summary:

　　The Referral Support and Transfer Center RN Supervisor is responsible to facilitate communication and coordination of patient referrals, transfers and admissions throughout the Catholic Health Integrated Delivery System. This position utilizes strong clinical knowledge and critical thinking skills to determine patient needs. Based on patient needs assessment, system specialization, and distribution protocols patient placement is accomplished safely in a manner meeting and/or exceeding expectations.

　　This position assigns patient bed placement for all Catholic Health hospital ministries and KMH Inpatient Rehabilitation Unit. Responsibility for timely, effective, and safe response to calls from patients in the Life and Home Health systems including documentation and escalation are integral to this position. Guidance and direction to the Transfer Center Specialist that fosters the position to perform at its highest level is expected. Associates work in collaboration with multiple departments within each ministry to foster relationships with referring facilities, physicians, and hospital staff. This position works closely with leadership teams at each facility to identify, trend, and report barriers to patient throughput.

　　Responsibilities:

　　EDUCATION

　　Graduate of an accredited professional nursing program

　　Current NYS RN licensure and registration

　　Bachelor's Degree in Nursing or organization management preferred

　　EXPERIENCE

　　Five (5) years RN experience, two (2) of which must be in critical care/ER

　　Charge nurse, supervisory, or managerial experience preferred

　　KNOWLEDGE, SKILL AND ABILITY

　　Excellent communication skills and ability to:

　　Utilize technology to enhance communication and to collect and report data.

　　Obtain necessary information to enable prioritization of patient needs effectively and efficiently

　　Provide clear direction

　　Provide positive communication keeping patients and significant others participative in their plan for care and physician and ancillary staff with current assessments of responses and needs

　　Critical thinking and the ability to:

　　Evaluate patient needs and appropriateness for care setting

　　Utilize professional judgment and autonomy in decision making, seeking assistance from management as needed

　　Maintain current knowledge of professional and best practice standards, working together with team to assimilate same into professional care environment

　　Problem solving skills to:

　　Prioritize and sequence care delivery

　　Coordinate care needs and resources

　　Evaluate patient needs and appropriateness for care setting

　　Utilizes professional judgment and autonomy in decision making with appropriate escalation

　　Maintain current knowledge of professional and best practice standards, working together with team to assimilate same into professional care environment

　　WORKING CONDITIONS

　　ENVIRONMENT

　　Normal heat, light space, and safe working environment

　　Occasional exposure to one or more mildly unpleasant physical conditions

　　REQNUMBER: 25979