POSITION: Recovery Support Care Manager
The Recovery Support Care Manager (RSCM) provides a partnership approachto healthcare and community-based services, to support medical, social,developmental, behavioral, educational, and financial needs to optimizehealth and wellness and support recovery.
DUTIES:
Level I* Works closely as part of a clinical team following the treatment plan anddocumenting appropriately.* Works closely within the client support services team to ensure the highestlevel of client care.* Works with team members and supervisor to ensure management of cases isappropriate.* Performs case/care coordination tasks as assigned in a timely manner.* Completes clinical documentation and navigation of Electronic Health Record.* Maintains professional demeanor and confidentiality when interacting withco-workers and clients.* Serves as a source of general information regarding care/casemanagement, company, and community partners.* Participates in required learning activities and attends staff meetings.* Completes all trainings, including, but not limited to, Bridges out ofPoverty, Mental Health First Aid, and Motivational Interviewing.* Maintains regular and predictable attendance of assigned work shifts.* Effectively communicates with other team members.* Fully understands client's rights and client responsibilities.
Level II* Maintains all Level I requirements.* Demonstrates operational knowledge of resources and support of clients.* Demonstrates critical thinking skills and autonomy as it relates to clientcare.* Exhibits effective time management skills and ability to multitask.* Communicates case management perspective with diverse clinical team members.* Provides constructive consultation and support to other team membersregarding ethical decision-making, healthy professional boundaries, andthe level of client support needed.* Successfully completes home or community visits with clients.* Reviews documentation of team members and mentors as needed to build skilllevel.Participates in treatment plan development as required.* Demonstrates full understanding of care coordination spreadsheets,deliverables, and documentation.* Coordinates care with primary care providers and specialty clinics to meetmember needs specific to their disease condition and health care utilization.* Facilitates bachelor's level support groups in conjunction with clinicaltreatment team and supervisor.* Demonstrates competency in providing regular skills-based interventionsappropriate to case/care coordinator role supporting clinical treatment plan.* Demonstrates a full understanding of multi system approach to care.* Actively pursues additional education and certification in case/carecoordination field.* Maintains positive community partner relationships.
Level III* Completes and maintains all level I and level II requirements.* Analyze complex, and sometimes contradictory information to effectivelysolve problems.* Make appropriate and timely decisions that keep clients and the team movingforward.* Gains the confidence of co-workers through honesty, integrity, andauthenticity.* Actively learns through experimentation when tackling new problems usingboth successes and failures.* Assists in the coordination of department goals and work assignments ofother case/care coordinators.* Provides data-based input for budget, staffing and assignments in supportof department leaders.* Represents agency and is primary contact for at least one community partnermeeting identifying resources and supports for client service needs.* Acts as primary liaison to a community group.* Designs and participates in specialty program development and maintenance.* Utilizes experience and education to design client intervention strategies.* Acts as a mentor to Level I care navigators.
REQUIREMENTS:
Level I - Bachelor's degree in health or human service-related Field orbachelor's degree with one year of human services related experience.
Level II - Enrolled in an agency approved Care Navigation Training Program.
Level III - Completion of Care Navigation Certification Program, pass stateassessment, and listed on the Colorado Health Navigator Registry, with 6months post completion experience.
OTHER REQUIREMENTS:
Annual TB, federally required drug screening, and Influenza vaccinationor compliance with policy and procedure.Required possession of a valid state driver's license.Successful candidate must submit to and pass, post-offer drug screen.WAGE: $20.27 - $25.70 / Hourly
SHIFTS: Full-time - 40 hours per week
JOB SITE: Canon City, CO